Problem with New AC180P

Hello, @BLUETTI_CARE, have same issue with UPS mode with another my stations.
Please push latest available firmware on my devices:

ARM V2089.02
DSP V2088.02
BMS V1039.01

AC180P2335001483324
AC180P2335000465706
AC180P2335001064970

Thank you

Hi @BLUETTI_CARE , have same issue with UPS mode
Please update my device

AC180P2349001151930
ARM v2089,02
DSP v2088,02
BMS v1039,01

Thank you

Hi @pgard7109 , I suppose that the AC180 has activated protection based on the ambient temperature to prevent damage to the battery from low temperatures.
We do not have new firmware that can enhance battery performance in low temperatures. Developing such firmware might impact the battery’s lifespan. Therefore, we recommend using the AC180 in a suitable temperature environment.

Dear @BLUETTI_CARE ,

Just bought 1 more AC180P. Same issue with UPS mode again. Could you, please, send me firmware updates as well?
Thanks in advance!

Serial number: AC180P2332001230118
ARM: v2089.02
DSP: v2088.02
BMS: v1039.01

Hello @BLUETTI_CARE.
There is an issue with the operation of the UPS. After a power outage, the AC180 turns off. Please send an updated firmware.

AC180P2344003038762
ARM - 2089,02
DSP - 2088,02
BMS - 1039,01

To all AC180P owners:


The firmware version DSP2088.03 that solves this AC180P issue has been pushed to everyone’s AC180Ps, please kindly upgrade.


Notes:

  1. All firmware versions starting with 2088 can be upgraded.
  2. Those who have not been pushed the 208804 version before can upgrade, those who have already upgraded to 208804 will not receive the update.
  3. The batch-pushed 208803 is the same as the previously targeted 208804 version, solving the same issue.
11 Likes

Thank you very much @BLUETTI_CARE

Hi @BLUETTI_CARE , have same issue with UPS mode
Please update my device

AC180P2352000204668
ARM v2089,03
DSP v2088,03
BMS v1039,01

Thank you

Hi @vvien, I have applied to upgrade your DSP to our IT department. They will push the latest version of firmware to your machine in 24 hours. Please upgrade it tomorrow.
Please do not load any device when upgrading it.
Please let us know if it works.

1 Like

Hi @BLUETTI_CARE
Sorry for bothering but it seems I have the same problem on the latest firmware. Could u help me please ?
Sn AC180P2428000165186
Thanks in advance

Thank you
Updated now. Will test in a few days and let you know if everything works fine

1 Like

Hi @Mrwhite, we have applied to upgrade your DSP to our IT department. They will push the latest version of firmware to your machine in 24 hours. Please upgrade it tomorrow.
Please do not load any device when upgrading it.
Please let us know if it works.

1 Like

Hello @BLUETTI_CARE!
I’m owning AC180P and facing the same issue with UPS mode. When it’s charged after a while it just turns off. Eco mode is disabled, it was connected to the fridge with 100-130w consumption.
Could you send a firmware update to me as well? I would appreciate your support!

Serial Number:
AC180P2428001652792

Firmware Versions:
IoT: v9046.01
ARM: v2125.02
DSP: v2126.02
BMS (Pack 1): v1048.03

Please send the new firmware to me too, because… I also encountered the problem of turning off the station under a load of 200 W

S/N: AC180P2352001012265
ARM v2089.03
DSP v2088.03
BMS v1039.01

Hello again. It looks like it’s working properly now. Thanks a lot

1 Like

Hi @BLUETTI_CARE,

I have the same issue with UPS.
Please push new firmware version to my machine.

SN AC180P2428001417797

Hi @BLUETTI_CARE !
Sorry for bothering, but I faced with the same issue too.
After reaching 100% of capacity in UPS mode station shuts down after loosing grid power. So UPS mode is not working in that particular case.
Tested with different settings:

  • Eco mode disabled,
  • Auto Sleep disabled,
  • Grid Self-adaptation: Enabled/Disabled

SN: AC180P2428001232661
IOT: v9046,01
ARM: v2125.02
DSP: v2126,02
BMS: v1048,03

Could you push new firmware on my station as well?

Thanks in advance,
Nick

Привет@BLUETTI_CARE, та же проблема с режимом ИБП.
Пожалуйста, обновите мое устройство.

AC180P2352000870816
ARM v2089,03
DSP v2088,03
BMS v1039,01

Спасибо

Добрый день!
Прошу предоставить актуальную прошивку для моего устройства AC180P:

S/N: AC180P2352001012265
ARM v2089.03
DSP v2088.03
BMS v1039.01

Спасибо.

Привет, @OVGrib, можешь рассказать, почему ты хочешь обновить прошивку?
У тебя уже последняя версия DSP. Если проблем нет, советуем не обновлять.