@MrGoodBurn @bludo-arc
Expect to receive a DSP update push within 24 hours, please update then, and if the update doesn’t work, please contact support by email for further resolution.
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Hi I am having the same issue. Just tested the uni once and then stored it in a dark and cool place. When we had a power cut last week it had to power the fridge, but it failed and showed the overload sign. Very disappointed by the product. Updated now all the drivers, but overload problem persist, please advise: SN 60495QE22261757
I am also having the same overload in ups mode issue with mine. When plugged into AC charging with nothing else connected it will eventually show overload, and then I have to unplug it and cycle the AC switch on and off. otherwise it will sit in overload state and kill itself to 1 percent even when plugged in.
Can I get a firmware update as well please:
SN EB3A2238007134290
arm: 2062.02
dsp: 2056.10
Sorry, but nothing changed. 
Hi @ICbook, I am sorry for the inconvenience.
According to what you mentioned, the issue occurred after upgrading the ARM. Would you like to revert to the original ARM version?
If so, we can help you request a rollback to the original firmware.
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Hi @mlamla, I am sorry for the inconvenience.
The SN number you provided is not correct, please find another barcode starting with EB3A. Or you can find it from the Bluetti app.
Meanwhile, please tell us the current firmware version.
I have attached a screenshot for reference.
By the way, please note that if you need my assistance, please @BLUETTI_CARE, otherwise, I might not see your message and be able to help you promptly.
Yes, please, rollback my Bluetti EB3A to the original firmware.
Thank you.
@BLUETTI_CARE Mine also has the Inverter overload/A001 Error issue and once in that state, will turn off AC and continue to drain the battery.
Can I please get the upgrade?
Thanks for your reply. Below are the requested details:
EB3A 2227 0010 41132
ARM v2053,08
DSP v2052,11
Hi @ICbook, I have applied for the service, and we will fulfill it in 24 hours, please upgrade the firmware tomorrow.
I hope it does help.
Hi @rgb, Yes, we have a new firmware that could resolve this problem.
I have applied for the update, and we will fulfill it in 24 hours, please upgrade the firmware tomorrow.
I hope it does help.
Hi @mlamla, Thank you for getting back to us so quickly.
I have applied for the update, and we will fulfill it in 24 hours, please upgrade the firmware tomorrow.
I hope it does help.
Hi @Hatrickn, Our IT department will push the latest version of firmware to your machine in 24 hours. Please upgrade it tomorrow.
Please do not load any device when upgrading it.
Please let us know if it works.
It’s been a week and looking good so far 
Before, it would get the error and stop working anywhere from 3 or 4 times a day to every day or two. Since doing the update, it has stayed online with no issues (knock on wood).
Thanks!
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Hi @rgb, Thank you for letting us know.
I am glad to hear that. :)
Please feel free to contact us if you need more help.
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Hello @BLUETTI_CARE - I have the same issue, overload during UPS passthrough with minimal load (48w) or when plugged into AC with no load attached.
Could you please push the update to EB3A2326000725048
ARM V2062.03
DSP V2056.13
Thanks!
Hi @NM_Ben, Now I have applied to upgrade your firmware.
Our IT department will push the latest version of firmware to your unit in 24 hours.
Please upgrade the DSP tomorrow. Please do not load any device when upgrading it.
Please let us know if it does help.
Hi could you please initiate the firmware update again. I checked but there was no firmware available for my device.