Hello there,
my bluetti turns off randomly
AC180P2341000652172
ARM v2089,03
DSP v2088,04
BMS v1039,01
Hi @Julia, Apologies for the delayed response due to a heavy workload recently.
We really want to help you, but your firmware is already up to date.
At this point, we can only recommend contacting customer service to arrange for a repair. If you’re unsure how to contact customer service, please send us your order number and the platform you ordered from, and I’ll help you find the corresponding customer service email.
Приветствую.
Подскажите планируется и возможно ли что будет такая функция в ac180p как обратное включение AC после полной разрядки станции,при включении зарядки от сети или солнечных панелей?
Что бы было полноценное ups
Очень не хватает.
И тоже самое хотелось бы на ac200pl
Спасибо
Hello, to what address could I write privately?
There is something new¿?, some other update¿, when there could be a new update.
I am from Cuba,
greetings and thank you for your attention
The BLUETTI AC180P charging station now turns on and off on its own at any time. The screen may constantly light up and immediately go out. When you turn on the sockets, it turns off either immediately or within a few minutes. How to fix this?
AC180P2344004021217
ARM 2089.03
DSP 2088.03
BMS 1039.01
It also quite often does not respond to pressing the on/off button.
I have the same problem. When at 100% battery the station shut downs by itself after some time (ECO is off).
@BLUETTI_CARE Could you please also push this firmware to me?
AC180P2443000826719
ARM 2125.03
DSP 2126.03
BMS 1048.05
Hi @Boolbara, We noticed that you have already contacted our customer service team, and they have applied to push the new firmware for you. Please test again after upgrading.
If it doesn’t resolve the issue, you will need to continue contacting Marinda for further assistance.
Hi @Tranz, Now I have applied to upgrade your firmware.
Our IT department will push the latest DSP of firmware to your unit in 24 hours.
Please upgrade the firmware tomorrow. Please do not load any device when upgrading it.
Please let us know if it does help.
1 Like
Hi,
wireless charging not working on iPhone 12 pro max. Is it possible to get an update?
AC70P2433000858836
ARM v2152.02
DSP v2112.06
loT v9046.01
Hello, @BLUETTI_CARE
I had an issue with UPS mode and random shutoffs back in July 2024 and that problem was fixed with DSP upgrade. Today this issue came back, my AC180P shutoff twice in an hour with 100% charge and working grid. Also the screen may constantly light up and immediately go out on a working machine. I started app and in upgrade menu there was a new ARM version so I proceed with it. Machine updated ARM: v2089.03 to v2089.04
All current info:
SN: AC180P2344000776687
ARM: v2089.04
DSP: v2088.04
BMS v1039.01
Is there any new DSP firmware with the fix? Thank you
Hi @vladislavrizhak, Currently, we do not have a new firmware for this issue.
We would like to confirm whether the phone is not being charged or if the AC70P just does not display the output while actually charging.
Please first confirm that the DC output is turned on and that the ambient temperature is suitable. Remove the phone case and adjust the phone’s angle. Does this help?
By the way, please note that if you need my assistance, please @BLUETTI_CARE, otherwise, I might not see your message and be able to help you promptly.
I have different Samsung models and have problems with wireless charging. It is difficult to catch the position so that charging starts.
Hi @2105413, Unfortunately, we do not have firmware to fix the wireless charging issue.
To achieve wireless charging, the phone must be placed within the coil. If you are still unsatisfied with its charging performance, please get in touch with customer service for support.
I hope it does help.
Hi @Denny_eL, I am sorry, but the current DSP v2088.04 is already the latest firmware.
If the issue persists, it may be necessary to contact customer service to arrange a warranty claim.
I hope it does help.
Current AC180P behavior looks very similar to described here - AC180P turns off randomly - #1203 by Boolbara and after I changed charge speed from silent to normal and shutdown station by myself for 5 minutes, random poweroffs no longer repeated yet, but screen continues to lights up randomly and goes off. Station used 24/7 in UPS mode since July 2024. Maybe this issue arose due to long run?
@BLUETTI_CARE
Hi @Denny_eL, Your speculation makes a lot of sense, so you might want to try recalibrating.
Additionally, it could also be due to the internal temperature being too high, causing an automatic shutdown. Maintaining a ventilated environment might help.
1 Like
Well, after 2 days of proper work random shutoffs back again. Room temp 17C, input voltage 230-240V 50Hz, constant output load 100-300W. No errors on LCD or in APP. Factory reset unit for clean start and continue test run,
@BLUETTI_CARE
I am having the same issue where I cannot use the Bluetti as a UPS because it randomly turns off the AC output when fully charged and plugged into AC Power while running only my PC.
Please update my power station.
AC1802443000607427
ARM version v2107.03
DSP version v2102.04
BMS version v1052.03
Hi @Bsfreeburg
welcome to the bluetti community forum!
@BLUETTI_CARE will handle the firmware update for you.
greetings
Erik
1 Like