Problem with New AC180P

Dear@BLUETTICARE,
Please update software, my device is:

AC180P2352000182927
ARM V2089.03
DSP V2088.02
BMS V1039.01

Hello @BLUETTI_CARE , i have same problem with UPS, the station turns off after a power outage.
AC180P2344000929236
ARM v2089.02
DSP v2088.02
BMS v1039.01
Could you provide a software update please?

Hi @BLUETTI_CARE team! I have the same problem. My device is AC180P2349002015125, ARM 2089,02 DSP 2088,02. Thank you!

hello! Indeed, firmware 2088.04 solved some problems, although during the testing process I found another problem:
If AC180P is used as a UPS for a refrigerator, then there may come a time when there is a long absence of external power, when the battery is completely discharged, it turns off, and when the external power is turned on, only the AC180P itself turns on to charge the battery, but the refrigerator will remain turned off, and this is bad.
How do I get AC180P to automatically turn on AC when external power appears? Is it possible to add the “Default AC on/off” item in the program?
This will fix UPS mode…

s/n 2332001379568
bms v1039,01
arm v2089,02
dsp v2088,04

4 Likes

Пожалуйста, обновите мою электростанцию.
AC180P2341000155494
Версия ARM v2089,02
Версия DSP v2088,02

Dear@BLUETTICARE,
Please update software, my device is:

AC180P2335001040553
ARM V2089.02
DSP V2088.02
BMS V1039.01

The above requests will be processed in 24 hours.

@BLUETTI_CARE
have same issue with UPS mode
Please push firmware update on my device:
AC180P2335001241110
ARM V2089.02
DSP V2088.02
BMS V1039.01

@BLUETTI_CARE
have same issue with UPS mode
Please push firmware update on my device:
AC180P2349001869073
ARM V2089.02
DSP V2088.02
BMS V1039.01

@dimetrius Done, please check.

1 Like

@BLUETTI_CARE
have same issue with UPS mode
Please push firmware update on my device:
AC180P2344000371899
ARM V2125.01
DSP V2126.02
BMS V1048.03

Hi @BLUETTI_CARE, I have a similar problem with UPS station turns of, when elecrticity turns down pls help me out, thank u in advance.

AC180P2344004049756
ARM: v2089.02
DSP: v2088.02
BMS v1039.01

Hello @BLUETTI_CARE , I have the same problem with 100% shutting off. Please send me the new firmware. Thanks in advance!
AC180P2341000150076
ARM: v2089.02
DSP: v2088.02
BMS: v1039.01

Dear @BLUETTI_CARE ,

I have same issue with the station. Could you, please, send me firmware updates as well?
Thanks in advance!

Serial number: AC180P2335001676678
ARM: v2089.02
DSP: v2088.02
BMS: v1039.01

Hi, the same issue

AC180P2335001440501
ARM: 2089.02
DSP: 2088.02
BMS 1039.01

Hello, I have the same issue. Could you please send me a new firmware with the fix? Thank you
SN: AC 2335001409736 ARM: v2089,02 DSP: v2088,02 BMS v1039,01

Good afternoon, I too want to buy a BLUETTI AC180P as a UPS for my computer.
I understand it is sold out due to these bugs and I have to wait for it to be repaired? Can I buy it from another store and use it or wait for a new revision?

And has everyone gotten the normal firmware already, or do I need to post here after purchase and wait for an update for my device only?

1 Like

Hello everyone, for customers above who have already provided the SN code and DSP version number, I have requested the new DSP v2088.04 to be pushed. This will be completed within 24 hours.
Please upgrade the firmware tomorrow and test if the issue is resolved.

1 Like

Hi @kirillDevPro , Thank you for your interest in the AC180P. We have already fixed this issue with DSP v2088.04, and you can resolve it by upgrading the firmware. If our official store is out of stock, I recommend purchasing from other authorized dealers that have it in stock, and then upgrading it yourself.
You can post the SN number and DSP version here or email our customer service team to get the upgrade service. If you are in the US, the customer service email is service@bluettipower.com.

1 Like

Hello, I have the same issue. Could you please send me a new firmware with the fix? Thank you
SN: AC 2335001409736
ARM: v2089,02
DSP: v2088,02
BMS v1039,01