Hey @BLUETTI_CARE, I got new firmware, and it worked flawlessly. Thank you!
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ПРивіт, BLUETTI_CARE! В мене така ж сама проблема, не заряджається при низькій напрузі…Живу в Києві, постійні обстріли, електроенергії майже немає… напруга в мережі частіше буває170 - 188 Вольт
AC180P2344004035009
ARM v 2089.04
DCP v 2088.04
BMS v 1039.01
Hi @BLUETTI_CARE. I am from Ukraine, and currently we only have electricity for a couple of hours a day. Without a charging station, it’s impossible. But it doesn’t charge properly because the current doesn’t reach 190V in some places. Can you make custom firmware to enable the station to charge at lower voltages. Please make one for my station.
EB3A
Serial number: EB3A2240003300746
ARM: v2063.02
DSP: v2052.07
Thank you in advance!
Hi @kenzov, please note that filling out the form is the most efficient way, and we will push the firmware uniformly every morning.
Have you received the DSP v2088.04 we pushed to you? Please upgrade the firmware and then enable Grid Self-adaption.
Hi @Dmytro_P, I am glad to tell you we have pushed the new DSP v2126.04. Please upgrade and test it.
Hi @Alewa, thank you for clicking the link and filling out the form.
We have successfully pushed DSP212604 to your device. Please upgrade the firmware and then run a test.
Hi @vitolio, we’ve consulted our technical department regarding this matter, and they informed us that your AC180P already has the latest firmware installed, so no new firmware can be pushed for the time being. Please enable Grid Self-adaption and then adjust the parameters gradually until they match the grid voltage.
Hi @energ1zerrr23, I have applied to upgrade your system to our IT department. If the new firmware is available, they will complete the push within 24 hours.
Please upgrade the firmware tomorrow. Please do not load any device when upgrading it.
Please let us know if it works.
Hi @Baibak.a, I have applied to upgrade your system to our IT department. If the new firmware is available, they will complete the push within 24 hours.
Please upgrade the firmware tomorrow. Please do not load any device when upgrading it.
Please let us know if it works.
Hi @mochalov.job, I have applied to upgrade your system to our IT department. If the new firmware is available, they will complete the push within 24 hours.
Please upgrade the firmware tomorrow. Please do not load any device when upgrading it.
Please let us know if it works.
Hi @sklymenko, thank you for clicking the link and filling out the form. We have successfully pushed DSP205251 to your device.
Please connect via Bluetooth, then perform the upgrade and run a test.
Thanks for the answer, I’ve enabled self-adaptation to the network. I’ll try it when the voltage is low and I’ll give you an answer.
Hi. I filled out the form for: AC180P2535000460667.
And today I received an update for DSP: v2126.03 → v2126.99.
However, when I tried to install it, the update process started.
After going to the “update” section in app, the DSP version had not changed and I could run the update procedure again.
As a result, nothing has changed.
I haven’t noticed this behavior during updates before. Is there anything else I need to do?
Same situation, due to low voltage a cannot charge. Please, push update and for my device AC1802533008683468
Hi @BLUETTI_CARE pls send the firmare update to solve the low voltage problem.
AC180P2432000395733
ARM v2125.04
DSP v2126.03
IOT v9046.04
thanks in advance!
Hello BLUETTI! @BLUETTI_CARE
Same problem here (Low grid voltage error on AC180P) . Can you please push new firmware version to me?
AC180P2349001432943
ARM v2089.04
DSP v2088.04
BMS v1039.01
Hi @mochalov.job, we have now pushed the new firmware. Please proceed with the upgrade first, and note that it only needs to be upgraded once. After the upgrade, you may still receive upgrade prompts—please ignore them. Kindly inform us once the upgrade is completed so that we can remove the upgrade notification.
After upgrading, please enable Grid Self-adaption and adjust the parameters according to your local grid voltage.
Hi @vitolio, thank you for your update.
We expect your feedback!
We hope everything goes smoothly from here!
Hi @Yan, please proceed with the upgrade first, and note that it only needs to be upgraded once. After the upgrade, you may still receive upgrade prompts—please ignore them.
Since you have upgraded it successfully. Now we have applied to remove the upgrade notification.
After upgrading, please enable Grid Self-adaption and adjust the parameters according to your local grid voltage. Please let us know if it works.