Hello @BLUETTI and @BLUETTI_CARE, I have the same issue with low grid voltage. Is it possible to push an update for my AC180P?
Serial: AC180P2335001012430
ARM v2089.04
DSP v2088.03
Cheers
Hello @BLUETTI and @BLUETTI_CARE,
I’m living in Ukraine and there always low voltage (180-190v) from a socket after a power outage/blackout. When attempting to charge the device, error E114 appears. Grid Self-adaptation mode and Silent (Eco) mode did not solve the problem.
Could you please push me a modified firmware if possible, so I can charge my power station safety? Thank you in advance.
I cannot imagine how I could work remotely without your product.
Device s/n: АС180Р2428000423367
IOT: v9046.04
ARM: v2125.04
DSP: v2126.03
BMS: v1048.05
Hello @BLUETTI_CARE,
I have the same issue with low grid voltage. Silent charging mode and grid self-adaptation are enabled. Could you please send a firmware update.
Device info:
Model: AC180P
S/N: AC180P2428001680150
IOT: v9046.04
ARM: v2125.04
DSP: v2126.03
BMS: v1048.05
Hello @BLUETTI_CARE ! I have an AC180P in use. I also live in Ukraine and unfortunately I have the same problem - the voltage in the network now often drops below 190 V and is in the range of 180-190 V. During charging, it gives an error E114. Is it possible for me to also update the firmware so that the AC180P can charge?
AC180P2432000024708
IoT v9046.04
ARM v2125.04
DSP v2126.03
BMS v1048.05
Hello, I have registered your firmware upgrade. Please wait patiently.
1 Like
Hello, I have registered your firmware upgrade. Please wait patiently.
Hello, I have registered your firmware upgrade. Please wait patiently.
1 Like
Hi @Dmytro000, we would like to know if your app has displayed any error messages, and if so, what the error code is.
Please provide us with your device’s SN number so that we can push the firmware update to you.
Hi @Foldren, thank you for contacting us.
I have applied to upgrade your system to our IT department. If the new firmware is available, they will complete the push within 24 hours.
Please upgrade the firmware tomorrow. Please do not load any device when upgrading it.
Please let us know if it works.
Hi @Alexart, thank you for getting in touch with us.
I have applied to upgrade your system to our IT department. If the new firmware is available, they will complete the push within 24 hours.
Please upgrade the firmware tomorrow. Please do not load any device when upgrading it.
Please let us know if it works.
Hi @dmytro.postman, thank you for letting us know.
I have applied to upgrade your system to our IT department. If the new firmware is available, they will complete the push within 24 hours.
Please upgrade the firmware tomorrow. Please do not load any device when upgrading it.
Please let us know if it works.
Hi @kso, thank you for getting in touch with us.
I have applied to upgrade your system to our IT department. If the new firmware is available, they will complete the push within 24 hours.
Please upgrade the firmware tomorrow. Please do not load any device when upgrading it.
Please let us know if it works.
1 Like
The error code is E114 - Grid Voltage Low.
AC70P2402000952276
Thank you for your response!
Hi all, for Ukrainian users who are unable to perform AC charging under low grid voltage conditions, please click the link below to fill in your SN, DSP version and other relevant information.
https://feedback.bluettipower.com/questionnaire/69707f00fbdb8877850611a2
We will push the new firmware to resolve this issue. Thank you for your cooperation.
3 Likes
How long do I have to wait after filling out the form? I have a similar problem. Sorry to bother you, but I need it for work and need to know how long this problem will be shared?
Thank you
AC180P2341000235939
DSP v2088.02
Hello, @BLUETTI_CARE! I use the Bluetti AC180P power station (bought November, 19, 2024) Till today the the grid voltage was upper 190 V and the station charged correctly. Today in Kyiv voltage dropped and was in range 169…188 V, so the station have displayed me an error E114. I have chosen the “Self-adaptation” mode and the “Silent” mode of charging in Bluetti app, but an error didn’t disappeared.
So, is it possible to upgrade the firmware to prevent this error?
S/N: AC180P2438000774602
IOT: v9046.04
ARM: v2125.04
DSP: v2126.03
BMS: v1048.05
Many thanks.
Hi @BLUETTI_CARE pls send the firmare update to solve the low voltage problem for
AC180P2428000830827
ARM v2125.04
DSP v2126.03
BMS v1048.05
thanks in advance!
Good afternoon! I’m getting an E114 error at 189W and the AC180P charging station isn’t charging. Please send me an update to resolve this issue. I followed the link and filled out all the information three days ago, but the update still hasn’t arrived. Thank you!
AC180P2332001453199
DSP v2088.04
ARM v2089.02 → v2089.04
Hi there @BLUETTI @BLUETTI_CARE
I have the same problem with my AC180P and no updates available. Need to charge a station, but with current firmware and 180V in grid its not possible. Electricity is available only for a few hours a day and I need to charge my station. I’d really appreciate, if you could help me
Can I get a firmware update for my AC180P as well?
ARMv2089.04
DSPv2088.04
BMSv1039.01
AC180P2344003076441
Hi @BLUETTI_CARE pls send the firmare update to solve the low voltage problem for
EB3A2233001903732
ARM v2053.08
DSP v2052.11
thanks in advance!