Hi @lichfb, Now I have applied to upgrade your DSP to our IT department. They pushed the DSP v2126.04 to your machine. Please upgrade it.
Please do not load any device when upgrading it.
After that, please enable the grid self-adaption mode and try again.
Please let us know if it works.
Did they push already? Or it will take 24 hours? Cuz I don’t have any updates right now in my app
Hi @lichfb, It is confirmed that we have pushed it already, can you upgrade it now? Please let us know if it works.
Hello @BLUETTI_CARE , thanks for the fix. Charging works without issues with voltage below 190v on the second unit.
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I got update, but my DSP updated to v2102,05 not v2126.04
Hi @lichfb, I am sorry it’s my mistake to confuse your DSP version.
We wonder if the new DSP does work, can you let us know the test result?
Hi @BLUETTI_CARE
Same problem here (Low grid voltage error on AC180P) . Can you please push new firmware version to me?
AC180P2344000868777
ARM: v2089.03
DSP: v2088.03
BMS: v1039.01
Hi @siminchuk, we have applied to upgrade your DSP. Our IT department will push the new DSP to your machine in 24 hours. Please upgrade it tomorrow.
Please do not load any device when upgrading it.
Please let us know if it works.
Hello, @BLUETTI_CARE. I have the same problem as people in this chat. Yesterday I received a brand new AC70, the first time I connected it to charge it (it was 28%) and it showed me the error E114 (low mains voltage). I couldn’t find such a thread for my device, so I’m going to post the AC70 data here. Please help me to release a new firmware. Thank you!
AC702429000845224
IoT v9046.01
ARM v2151.01
DSP v2106.06
Hi @Molfar, We have noticed that your DSP version is already up to date. Is there any instability in the power grid in your area?
Please log into the Bluetti app, go to Advanced Settings, find the Grid Self Adaptation mode, and then change the charging mode to Silent Charging. Does this make a difference?
I hope it does help.
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@BLUETTI_CARE Thank you for your response. I will try to do as you recommend. Since I am from Ukraine, and our power substations are under daily shelling by russia, the voltage in the grid is always too low (mostly 183-200 volts). I noticed that when the voltage is around 183 V, the device reports an error E114 and no longer charges. When the voltage is about 200V, the charging process goes well. Thanks again for the recommendation. I will try to do self-adaptation. If it doesn’t work, I’ll contact you again.
Hi @Molfar, I appreciate your kind understanding and patience.
We are expecting your feedback. Everything will be fine.
We are always here waiting for you.
Hello @BLUETTI_CARE. sometimes i got low grid voltage error, could u plese send me latest firmware verstion?
SN: AC180P2341000737905
ARM: v2089.03
DSP: v2088.04
BMS: V1039.01
Hi @deadlike, we have replied to your comment on another post.
We found that your DSP is already the latest one.
We suggest you log into the app, and enable the “Grid-self Adaption Mode” in the “Advanced Setting”. Does it help?
Hi @BLUETTI_CARE . I am having the same issue with AC70P. I cant recharge my battery due to low grid alert. Could you help me with a similar solution, please?
Serial
Ac70p2413000063275
ARM
V2152.01
DSP
V2112.03
Hi @Gustavofk, We found that your DSP version is very new.
We suggest you log into the app, and enable the “Grid-self Adaption Mode” in the “Advanced Setting”.
Meanwhile, choose Silence charging mode.
Does it help?
Hi @BLUETTI_CARE , i am just using the silent mode and enabled the self adaption mode. It recharges a little and stop recharging, also the low voltage error keep appearing together with the alarm icon.
Hi @BLUETTI_CARE
Same problem (Low grid voltage error on AC180P). Adaptation to grid/silent mode doesn’t help. Two days ago everything was ok.
Please send me new firmware version.
AC180P2432000094560
IOT 9046.01
ARM 2125.03
DSP 2126.03