@BLUETTI_CARE
Thanks. DSP successfully updated to v2088.04
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Hello, @BLUETTI_CARE. I have the same problem as people in this chat. Yesterday I received a brand new AC70, the first time I connected it to charge it (it was 28%) and it showed me the error E114 (low mains voltage). I couldn’t find such a thread for my device, so I’m going to post the AC70 data here. Please help me to release a new firmware. Thank you!
AC702429000845224
IoT v9046.01
ARM v2151.01
DSP v2106.06
Hi @Molfar, We have noticed that your DSP version is already up to date. Is there any instability in the power grid in your area?
Please log into the Bluetti app, go to Advanced Settings, find the Grid Self Adaptation mode, and then change the charging mode to Silent Charging. Does this make a difference?
I hope it does help.
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@BLUETTI_CARE Thank you for your response. I will try to do as you recommend. Since I am from Ukraine, and our power substations are under daily shelling by russia, the voltage in the grid is always too low (mostly 183-200 volts). I noticed that when the voltage is around 183 V, the device reports an error E114 and no longer charges. When the voltage is about 200V, the charging process goes well. Thanks again for the recommendation. I will try to do self-adaptation. If it doesn’t work, I’ll contact you again.
Hi @Molfar, I appreciate your kind understanding and patience.
We are expecting your feedback. Everything will be fine.
We are always here waiting for you.