@BLUETTI_CARE i buy europe verion of EB3A
When i,m starting fridge from battery its run ok. 3 seconds at 545w and after that fridger use 105w, but when im trying use it at ups mode, i have momentaly overload at 505w. Turbo mode enable.
serial
EB3A2253001569827
Arm(not awaliable update): v.2053.08
Dsp(not awaliable update): v.2052.11
I still don’t see any updates.
Hi @lexuv and @zaznetkherson , Now I have applied to upgrade your system to our IT department. They will push the new firmware to your machine in 24 hours.
Hi there,
Still no software update for me in the app, could you please check if everything is OK???
Regards
Angel
Dear Bluetti Support,
Please push also the Firmware Update for my device.
Arm v.2057.11 / Dsp v.2056.10 / SN EB3A2221002464269
North American version
Thank you!
It’s no update yet.
Yout sustem is updated, with bo new updates
Hi @zaznetkherson, @AngeleToR, and @lexuv, our engineer told me that your firmware is the latest version, so we didn’t push it to your device.
Hi @Eduardo1, Now I have applied to upgrade your system to our IT department. They will push the latest version of DSP and ARM to your machine in 24 hours.
Please upgrade the firmware tomorrow. Please do not load any device when upgrading it.
Dear Bluetti Support,
Please push the Firmware Update for my device.
Now my device have ARM v.2063.03.
I want to migrate to ARM at least v2064.03 or later to solve problems with UPS mode (periodic switching off of the socket in UPS mode).
Serial number: EB3A2311010579469
Thank you!
Could you please provide me with the latest firmware updates for my EB3A?
All of sudden solar power input decreased even direct sunlight and good power out from solar panel, also checked the watt from multimeter.
Serial number: EB3A2220000788956
ARM v2057.11
DSP v2056.10
Hi @bluetti_yong1794outlookcom, We have noticed that your firmware version is already quite recent. Additionally, we currently do not have a new firmware update to enhance the solar charging power.
We believe this issue is likely still related to solar panels. Is there any shade on top of your solar panels? You could also try wiping the surface of the solar panels with a clean, dry cloth to remove any dust and adjust the angle—does this help?
Furthermore, when the EB3A is nearing full charge, it enters trickle mode, reducing the charging speed. This is a normal setting to protect the battery from overcharging.
Please push the latest firmware for my EB3A.
S/N 2237009589274
ARM v2062.02
VSP v2056.10