Hey Bluetti,
Can you please push new firmware for my EB3A2337000795428
I currently have ARM v2057.11 and DSP v2056.14
Many Thanks.
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When the device is either charging or discharging, it tends to generate a significant amount of heat.
@Bluetti-7 This is normal. Generally speaking, charging and discharging will cause temperature changes.
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@BLUETTI_CARE
Hi! I’m experiencing strange behavior with my EB3A when it’s operating as a UPS, and I read that it might be a firmware issue. Could you please unlock the update for me?
EB3A2309011805100
ARM v2063,03
DSP v2052,11
So, is it ‘normal’ behavior for the latest firmware version to turn on device charging every 20-40 minutes in UPS + AC mode? 
i have same problem of overload & firmware cannot be upload could you help me?
Hello, please update my firmware:
ARM v2062.02
DSP v2056.10
EB3A2237002987957
I have the stuck 100% and cannot charge.
i ha e sabe problem of overload but connotación upload firmware, coyld you help me?
@Oleksii_Che As long as the machine is turned on, the inverter is activated, so the machine consumes power when it is turned on. Once the battery drops to 99% it will start charging.
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Kindly provide me with the SN and the firmware version of your EB3A. Thank you.
Please push the latest update
Arm 2053.08
Dsp 2052.11
Sn EB3A2306003205362
Thank you in advance!
In my View it’s a great and awesome service that customer gets firmware directly.
As i wrote in another post in the past: the eb3a is produced in different countries (Asia/US/EU/…) and comes with different (hardware-)revisions.
So ist makes really sense to push out diverse upgrades.
And that they help individually If there are problems to maybe fix it with a special firmware upgrade for your box, i never seen somewhere else before.
For me it’s a + Not a - ;)
As i read here many problems AFTER a Firmware upgrade i Just wait with that.
My some month old eb3a works fine in every situation (i never use over >600W!) and i don’t want to change this experience.
Maybe in the future i will upgrade the firmware?!
Hello.
Please push the latest firmware.
SN EB3A2236001646042
Thanks!
Ps. After latest firmware update, device was charged to 65%. And after new update- charge goes to 5%… This normal? Put device to AC for 100% charge?
Hallo Support,
my EB3A does not charge with the Solar charge right.
I´ve updated the Firmware a few days ago, then the problems started.
ARM v2053.08
DSP v2052.11
SNEB3A2306002766552
Could you please push me a new Firmware?
Thank you very much.
Hey Support,
I have a feeling my EB3A isn’t working with my solar setup due to a firmware issue based on this thread getting inconsistent issues.
Is it possible to have new firmware pushed, if one is available to see if it is related?
ARM 2062.03
DSP 2056.10
SN EB3A2239011227912
Thanks for your help.