what does this error mean.
What does the preceeding number (ie: 01 012 or 00 012) mean?
In my case the the first error is “01 012” and after clearing the error protocol then the “00 012” appears. Why?
Why can’t the AC Output reactivate without clearing the whole error protocol?
I don’t want some simple answers.
At this point, I wish to get serious technical answers.
Because I have to stand up to my grid operator.
What the topic of the thread says…
I wanna know which bus has high voltage and how can this happen.
I want to get real technical support and not dump psychological support.
And I want to get this error through the ble modbus because I don’t sleep besides the AC500 in the basement.
This errors always happens when the AC output load is above 3kW but not more then 5kW.
It seems the promise of 5kW is a empty promise…
@tinking Sorry for my late reply. When the AC is charging, turn on the AC output, and it will report 012 after a while (it does not report 012 as soon as the AC is turned on), right? If so, please check if you have updated it to the latest firmware. Also, please provide me with the SN and the firmware version of AC500. Thank you.
And here you can see the situation without the error.
The thick red line shows the AC output power. It’s a small heat pump.
The load is less then 3kW.
Unfortunately the situation with error is not recordable due to AC output cutoff.