AC180P turns off randomly

Product Discussion BLUETTI Apex & AC Series
1390

Hello @BLUETTI_CARE

My station ac180p turns off randomly

AC180P2341000262313

ARM v2089.04
DSP v2088.04
BMS v1039.01

1391

HI!
The only update that came was DSP, and it was updated to DSP - 2088.04. Is this all the updates that were supposed to come?

1392

Hi @SG13, thank you for contacting us.
I have applied to upgrade your system to our IT department. If the new firmware is available, they will complete the push within 24 hours.
Please upgrade the firmware tomorrow. Please do not load any device when upgrading it.
Please let us know if it works.

1393

Hi @ukoalooo, we would like to help you.
I have applied to upgrade your system to our IT department. If the new firmware is available, they will complete the push within 24 hours.
Please upgrade the firmware tomorrow. Please do not load any device when upgrading it.
Please let us know if it works.

1394

Hi @Arte, thank you for getting in touch with us.
We’ve confirmed your firmware is already up to date. If the issue persists, could you please check whether there is any grid instability?
If the problem is not related to the power grid, we will arrange a repair for you.

1395

Hi @colambia18, thank you for getting back to us so quickly.
Yes, we have pushed the latest DSP firmware. Please test after upgrading.

1396

Hello @BLUETTI_CARE Please send a firmware update to my device.

Model: AC180P

AC180P2547116096728

ARM v2125.05

DSP v2126.03

BMS don’t display

1397

Hello!

When at 100% battery and losing power from the grid the station shut downs by itself.
Please, send me a new firmware.

Model: Bluetti AC180P
SN: 2433000441768
Current Firmware:
IoT: v9046.04
ARM: v2125.04
DSP: v2126.03
BMS: v1048.05

Location: Ukraine

1398

Hi! @BLUETTI_CARE
Have problem with UPS, exo mod is off.
Could you please push the update to me, thank
AC180P2342000439689
ARM v2089.04
DSP v2088.02
BMS v1039.01

1399

Hi @Mariana, regarding this matter, I have applied to upgrade your system to our IT department. If the new firmware is available, they will complete the push within 24 hours.
Please upgrade the firmware tomorrow. Please do not load any device when upgrading it.
Please let us know if it works.

1400

Hi @bluetti1717, regarding this matter, I have applied to upgrade your system to our IT department. If the new firmware is available, they will complete the push within 24 hours.
Please upgrade the firmware tomorrow. Please do not load any device when upgrading it.
Please let us know if it works.

1401

Hi @ValeraY, thank you for contacting us, I have applied to upgrade your system to our IT department. If the new firmware is available, they will complete the push within 24 hours.
Please upgrade the firmware tomorrow. Please do not load any device when upgrading it.
Please let us know if it works.

1402

Добрый день. Вчера приобрел AC200PL. До этого была AC180P. Все хорошо, но при напряжении 215 Вольт, не дает турбо зарядку?! Заряжается до 900 Ватт. У нас в Украине, свет дают на 1,5 часа, что было хорошо для AC180P - успевал зарядить на турбо за 50 минут. Подскажите пожалуйста. Можно, что то с этим сделать, касательно АС200PL.
Сер.№2546111043952. loT v9041.11; ARM v2140.05; DSP v2130.13
Заранее признателен.

1403

Hi @Ukraine, thank you for getting in touch with us.
I have applied to upgrade your system to our IT department. If the new firmware is available, they will complete the push within 24 hours.
Please upgrade the firmware tomorrow. Please do not load any device when upgrading it.
Please let us know if it works.

1404

Hello, I’m having a problem again with my Bluetti AC180. Random shutdown while using. Suddenly turns off and on. Please help.

AC180
AC1802322000101606
ARM v2074.08
DSP v2078.07
BMS V1033.12

1405

My unit AC180, when using, it always shuts down every 30-45 minutes. Random shutdowns, on/off.

AC180
AC1802322000101606
ARM v2074.08
DSP v2078.07
BMS V1033.12

1406

Hello Please send an update to my device.
Serial: AC180P2349001317462
ARM v2089.04
DSP v2088.03
BMS v1039.01

1407

Hello Please send an update to my device.
Serial: AC180P2349001301196
ARM v2089.04
DSP v2088.03

1408

Hello, I’m having a problem again with my Bluetti AC180. Random shutdown while using. Suddenly turns off and on. Please help.

AC180
AC1802322000101606
ARM v2074.08
DSP v2078.07
BMS V1033.12

1409

My unit AC180, when using, it always shuts down every 30-45 minutes. Random shutdowns, on/off.

AC180
AC1802322000101606
ARM v2074.08
DSP v2078.07
BMS V1033.12