Hi @thessalonica, Thank you for the update! We’re delighted to hear that the issue has been resolved. We’ve also shared this good news with the technical team!
Your feedback helps us improve, and we’re always here if you need further assistance. Have a great day!
Hello @BLUETTI_CARE , Can you help me with my problem. I just found out that my unit AC180P having a random shutdown. Even I plugged it to grid, still randomly shutdown. Please help!
ARM v2125.04
DSP v2126.03
BMS v1048.05
AC180P2443001247919
Hi @SMS, Now I have applied to upgrade your system to our IT department. They will push the latest version of firmware to your unit in 24 hours.
Please upgrade the firmware tomorrow. Please do not load any device when upgrading it.
Please let us know if it works.
1 Like
@BLUETTI_CARE : I have similar issues with my AC180P. Can you push the updates to me?
S/N: AC180P2340000469130
ARM: v2087.04
DSP: v2086.02
BMS: v1039.01
Thanks in advance for your help.
1 Like
AC180P2344000886829
ARM v2089.04
DSP v2088.03
BMS v1039.01
hi @BLUETTI_CARE
after the update the screen blinks and the ac180p device randomly turns off even without a load.
during the load or charging it also turns off and does not always turn on immediately
please send the corrected firmware or a lower version
Hi @oserpa, Now I have applied to upgrade your system to our IT department. They will push the latest version of firmware to your unit in 24 hours.
Please upgrade the firmware tomorrow. Please do not load any device when upgrading it.
Please let us know if it works.
Hi @OlegVasilevich, I have discussed this with our engineers, and we all agree that this unit needs to be repaired.
Could you please DM and provide us with your order information and email address?
We will arrange the warranty service for you.
Добрий! Спостерігав проблему самовільного вимкнення АС180Р в режимі ДБЖ. Прошу допомогти з вирішенням цієї проблеми. Дякую. Мої данні:
AC180P2438001303199
ARM v.2125.04
DSP v.2126.03
BMS v1048.05
hi @BLUETTI_CARE
after the update the screen blinks and the ac180p device randomly turns off even without a load.
during the load or charging it also turns off and does not always turn on immediately
please send the corrected firmware or a lower version
AC180P2344000776687
ARM v2089.04
DSP v2088.04
BMS v1039.01