I have the same problem on my device:
SN: AC180P2344000460522
ARM: v2125.01
DSP: v2126.02
BMS: v1048.03
Hi @Bodya, we have already applied to push a new DSP.
Our IT department will push the latest version of firmware to your machine in 24 hours. Please upgrade it tomorrow.
Please do not load any device when upgrading it.
Please let us know if it works.
Hello. I have the same problem. When at 100% battery the station shut downs by itself after some time (ECO is off).
@BLUETTI_CARE, сould you please also push this firmware to me?
AC180P2410000148893
ARM v2125,02
DSP v2126,02
BMS v1048,03
Мy email: panso74@ukr.net
Thank you!
Hello, @BLUETTI_CARE, please send me an update, I have the same problem.
S/N: AC180P2428001858097
ARM: v2125,2
DSP: v2126,02
BMS: 1048,03
destinimaman@gmail.com
Hi @Oleksandr4 and @des12, we have already applied to push a new DSP for you.
Our IT department will push the latest version of firmware to your machine in 24 hours. Please upgrade it tomorrow.
Please do not load any device when upgrading it.
Please let us know if it works.
Hello! @BLUETTI_CARE
When at 100% battery, my station shuts down by itself after some time.
Turns off randomly in UPS mode.
Could you please share the updated firmware on my device? Thanks in advance!
SN AC180P2428001464418
IOT v9046.01
ARM v2125.02
DSP v2126.02
BSM v1048.03
Hi @crazylem, Thank you for your attention to Bluetti.
We have already applied to push a new DSP for you.
Our IT department will push the latest version of firmware to your machine in 24 hours. Please upgrade it tomorrow.
Please do not load any device when upgrading it.
Please let us know if it works.
Hello. Updated the device firmware. I’m testing for the second day. There have been no failures in UPS mode at this time. Thanks for your help. I will test further (Привет. Обновил прошивку устройства. Тестирую второй день. На данный момент сбоев в режиме ИБП не было. Спасибо за вашу помощь. Буду тестировать дальше).
Hi @BLUETTI_CARE I have the same problem. Could you please send me an update?
SN: AC180P2424010159819
ARM v2089.02
DSP v2088.02
BMS v1039.01
Thanks!
Hi @Ludmila71, We have pushed the new DSP v2088.03 in batches.
Please check if you received the new DSP v2088.03 in your Bluetti APP, upgrade the firmware, and test if the issue of the AC180P is resolved. Please do not load any device when upgrading it.
Hi @BLUETTI_CARE I have the same problem. Could you please send me an update?
SN: AC180P2432000250279
ARM v2125.03
DSP v2126.03
BMS v1048.05
Hi @Eugene3, We have already applied to push a new DSP for you.
Our IT department will push the latest version of firmware to your machine in 24 hours. Please upgrade it tomorrow.
Please do not load any device when upgrading it.
Please let us know if it works.
That is simply not true. HUNDREDS of people have been complaining about this issue for months and you just continually come back saying we will push out a new firmware update, OR you have pushed it out and it is fixed.
It is NOT fixed and if Bluetti is looking for a class action on your dangerous UPS mode boy you are going about it the right way
Hi @BLUETTI_CARE. I still haven’t received the new software. Can you check if your IT department has sent it. Or what else we need to do to get it?
1 Like
Hi! I have the same problem.
Could you please push this new firmware to me?
AC180P 2410000015584
ARM 2089.03
DSP 2088.02
BMS 1039.01
1 Like
@BLUETTI_CARE I got my AC180 directly from Bluetti Australia a few days back. I’m absolutely gobsmacked that there are various threads on this, going on for months. All of them refer to firmware upgrades that will “fix” the issue and many within “24 hours”
yet here we are in some cases a year later and it’s still happening! The UPS function is not a joke and it appears Bluetti isn’t taking this seriously even asking us to try the firmware updates “to test if they work”! Seriously what tech company doesn’t already KNOW that the firmware will work or not before they push it out! Also I see references here all the time to DSP 2088, yet my brand new unit is showing it is up to date at v2078.06, how come? My SN AC1802436003079382
Follow up. I am discussing resolutions with Bluetti Australia
Hi @Medlingmag, We have pushed the new DSP v2088.03 in batches.
Please check if you received the new DSP v2088.03 in your Bluetti APP.
If you didn’t find it, I’m afraid that you might be directly connecting to the AC180P via Bluetooth without logging into your Bluetti account and binding this AC180P to it. If this is the case, you won’t be able to complete the firmware upgrade. A direct Bluetooth connection only allows limited operational access and does not include firmware upgrades.
Please register and log in to your Bluetti account, then bind your AC180P. Next, click on ‘Settings,’ then ‘Firmware Upgrade,’ and click on the blue DSP icon to obtain the latest firmware. Proceed with the upgrade afterward.
