AC180P turns off randomly

Hi @BVolodymyr, I am sorry for the inconvenience.
It is our mistake to push the wrong firmware. Now we have pushed the correct one. Please do not load any device when upgrading it.
Please let us know if it works to resolve your problem.

Hi @Saulus and @Sann26, thank you for your feedback, I am glad to hear that the new DSP resolved this problem.

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Hi @Sergey83, We would like to confirm if you have enabled the Grid Self Adaption Mode, as this mode can affect the UPS switching time. We recommend that you check to ensure this mode is turned off and then try again. Does this help?
Additionally, we have removed the DSP v2126.99 upgrade notification for you, so it won’t bother you anymore.

Hello everyone, we have applied to upgrade your DSP to our IT department for the customers who have already provided their SN codes and DSP information. They will push the latest version of firmware to your machine in 24 hours. Please upgrade it tomorrow.
Please do not load any device when upgrading it.
Please let us know if it works.

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Grid Self Adaptation Mode disabled. The problem is not solved with the disabled mode.

This button is not active Screenshot by Lightshot
iPhone 16 pro max

Hi @KovaLover, I’m afraid that you might be directly connecting to the AC180P via Bluetooth without logging into your Bluetti account and binding this AC180P to it. If this is the case, you won’t be able to complete the firmware upgrade. A direct Bluetooth connection only allows limited operational access and does not include firmware upgrades.
Please register and log in to your Bluetti account, then bind your AC180P. Next, click on ‘Settings,’ then ‘Firmware Upgrade,’ and click on the DSP icon to obtain the latest firmware. Proceed with the upgrade afterward.

Please do not load any device when upgrading it.
Please let us know if it works.

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Hello
Please send a firmware update to my device. Thank you!
Model: AC180P2428001518710
IOT: v9046.01
ARM: v2125.02
DSP: v2126.02

Hello @BLUETTI_CARE
.
When the station operates in UPS mode, the battery self-discharges to 99% every 2-3 hours, after which the station raises it to 100%
.
This happened before and after the firmware update.
Tell me, is this normal and can it be fixed?
.
My station info:
SN: AC180P2349000832336
ARM (Before update v2089.02 /// After update v2089.03 )
DSP (Before update v2088.02 /// After update v2088.04 )
BMS v1039.01
.
This also happens on another station with a different firmware revision
Another station info:
S/N AC180P2428000227152
IOT v9046.01
ARM v2125.02
DSP (Before update v2126.02 /// After update v2126.04 )
BMS v1048.03

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Good afternoon. I got the firmware v2088.99. Or is it v2088.03 under a different number? Or an error?

Hello

Could you please, also push me a new firmware?

AC1802418000206049
ARM: 2124.02
DSP: 2126.02
BMS: 1052.02

Thanks!

@BLUETTI_CARE

Hi, @BLUETTI_CARE

I have the same problem with the UPS mode: device is turned off when grid is down.

Please send me the new firmware update.

AC180P2428000077532
IOT v9046,01
ARM v2125,02
DSP v2126,02
BMS v1048,03

@BLUETTI_CARE
I have the same problem with the shutdown
AC180P2342001374434
Eco disable

ARM - 2089.03
DSP - 2088.03
BMS - v1039.01

Updated. Thank you. I think that now it will not turn off.

1 Like

Hello! @BLUETTI_CARE thanks for firmware upgrade. Couple of testing days shows proper work of station. No random shutdowns at least for now

Hello! @BLUETTI_CARE
I have the same problem with the UPS mode: device is turned off when grid is down.
Please, can you send me the new firmware to my device to fix this issue?

AC180P2428001683911
IoT v9046.01
ARM v2125.02
DSP v2126.02

Hey, could you also push new 04 firmware to me? Thanks!

AC180P2332000799977
ARM: 2089.03
DSP: 2088.03
BMS 1039.01

Hello!
I have the same problem with the UPS: turned off when grid is down.
Kindly ask you to sent the new firmware to my device
Model: Bluetti AC180P
SN: 2428000859925
IoT: v9046.01
ARM: v2125.02
DSP: v2126.02
BMS: v1048.03

Hello, @BLUETTI_CARE

I have the same problem with the UPS mode: device is turned off when grid is down.

Please send me the new firmware update.

AC180P2428000754208
IOT v9046,01
ARM v2125,02
DSP v2126,02
BMS v1048,03

Hi @Alex3, I believe this is normal. In UPS mode, the device consumes some power while operating, causing the SOC (State of Charge) to drop from 100% to 99%.
When the SOC drops to 99%, the system will automatically charge it back to 100%.
Here are some suggestions for storing the unit.

  1. Never store the battery empty, even for only a few days. LiFePO4 batteries might be unrecoverable if stored empty.
  2. Storage temperature: 0-40℃. Don’t store the battery in a humid environment. Keep it away from fire as well.
  3. The optimal state of charge for long-term storage is 50%.
  4. The battery will slowly self-discharge over time. The battery should be recharged every 3-6 months.
  5. Don’t store the battery on its side. Keep it up straight.
  6. Don’t stack things on top the unit. Don’t block the fans.
    I hope it does help.