AC180P turns off randomly

Hi @onufrienkovi, Thank you for letting us know, I am glad to hear that the problem is resolved!

Hi @dolph, can you tell us why you want to upgrade the firmware?
Your DSP is very new. If there is no problem, we suggest you not upgrade it.

Hi @alexvovk0604, the DSP v2088.99 is another version of v2088.03. Please upgrade it directly. It is not an error.
Once you upgrade, please let us know, then we will delete the upgrade reminder. Please let us know if it does help.

@BLUETTI_CARE I have a couple more questions:

  1. I’m not sure, but maybe it’s a software bug ?

  2. Because when 220V mains is available, why is the station powered by battery ?

  3. Doesn’t it seem logical to you that the station should use the available 220V mains and not the battery ?

Hello @BLUETTI_CARE
Have the same issue.
Please, share the updated firmware to my device.
Model: AC180P

AC180P2428000999278
IoT v9046.01
ARM v2125.02
DSP v2126.02
BMS v1048.03

Hello!
I have a problem with the UPS mode! The device is turned off when grid is down. This happens when the device is fully charged to 100% and running in pass-through mode.
Please, can you send me the new firmware for the device to solve my problem?

AC180P2428000879763
IOT v9046,01
ARM v2125,02
DSP v2126,02
BMS v1048,03

Привет! Сколько еще нужно ждать обновление для нормальной работы в режиме UPS ???

Hello!
I have the same problem with the UPS mode: device is turned off when grid is down.
Please send me the new firmware update.

AC180P2428000945352
IOT v9046.01
ARM v2125,02
DSP v2126,02
BMS v1048.03

Hello, @BLUETTI_CARE

I have the same problem with the UPS mode: device is turned off when grid is down.

Please send me the new firmware update.

AC180P2428000840654
IOT v9046,01
ARM v2125,02
DSP v2126,02
BMS v1048,03

Hi @Alex3, When the power station reaches 100% SOC, it will automatically stop charging from the grid to prevent overcharging. This means it will consume its own battery power to maintain operation. This is not a software error, it’s a method to protect the battery from overcharging.
However, the load will still be powered through the grid bypass, so it won’t consume the power station’s battery.

Привет, @VLADIMIRSKIRDA1, мы загрузили новый DSP v2088.03 на ваш AC180P, можете ли вы обновить его и протестировать?
Если вы не можете его найти, боюсь, вы неправильно привязали свой AC180P.

Пожалуйста, зарегистрируйтесь и привяжите свой AC180P, а затем обновите его.
Пожалуйста, дайте нам знать, если это поможет.

Hello everyone, we have applied to upgrade your DSP to our IT department for the customers who have already provided their SN codes and DSP information. They will push the latest version of firmware to your machine in 24 hours. Please upgrade it tomorrow.
Please do not load any device when upgrading it.
Please let us know if it works.

2 Likes

Hello @BLUETTI_CARE

Faced same issue, please send firmware update to mine AC180P also
AC180P2428000445238
BMS 1048.03
IOT v9046.01
ARM v2125.02
DSP v2126.02

Could you please send me the latest firmware?
AC180P2428001639691
IOT v9046,01
ARM v2125,02
DSP v2126,02
BMS v1048,03

Only DSP wil be upgraded? Without new BMS for us?

Hello! @BLUETTI_CARE, thanks for upgrade. Testing 3 day, all works perfect!

1 Like

Hello!
DSP updated to v2126.04 version
Now the UPS mode works correctly at 100% charge.
I am very thankful for your help!

I will leave my experience.

  1. There is no gride. A refrigerator is connected to the device. Power 150 watts. Everything works. The gride on, the device switches to the bypass mode - it will work under load, the device is charged. Scored 100%, everything is ok. As soon as the light disappeared, the device turned off completely. It is not possible to turn on remotely. It is necessary to approach and push button. On 3 blackouts, the behavior is the same.
  2. The device is charged to 100%. It works as a bypass, for the refrigerator. After 6.5 hours - turned off. Even without turning off gride.
    Sadly.
    AC180P
    SN 2428001518710
    IOT - v9046,01
    ARM - v2125,02
    DSP - v2126,02
    BMS - v1048,03

Hello @BLUETTI_CARE

Please send firmware update to mine AC180P also
AC180P2352000182927

Hello! @BLUETTI_CARE
I received the update 2 days ago (DSP updated to version 2126.04), installed it. I checked several times. Now the UPS mode works correctly. Thank you very much for your help, I am very grateful to you.