I have the same problem: it randomly turns off when the grid disconnects in UPS mode. Please push the new firmware. SN:
AC180P2344000419876
ARM V2125.01
DSP V2126.02
BMS v1048.03
Please, send me a new firmware.
AC180P2352000501130
ARM v2089.03
DSP v2088.02
BMS v1033.01
UPS mode doesn’t work, as soon as the light goes out, the station turns off and needs to be turned on again
What is the latest version of the app? Because the latest version in the playmarket is 2.3.2
Hi, can you send me updates for UPS mode, station AC180P, serial number 2349000960345
Hi, can you send me updates for UPS mode, station AC180P, serial number 2349000960345
ARM 2089.02
DSP 2088.02
BMS 1039.01
Hi @BLUETTI_CARE Same issue here. Could you please push this fw to my device as well?
AC180P2344000456002
ARM 2125,01
DSP 2126,02
BMS 1048,03
Thanks!
Hi! Could you please push this new firmware to me?
AC180P2352000218216
ARM 2089.03
DSP 2088.03
BMS 1039.01
Hello all, We have released a new DSP v2088.03 for the European version (220V-240V) of the AC180P to address this issue. Please upgrade directly to resolve the problem.
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How exactly should I update directly? I have an android phone. The android app has version DSP v 2088.02-> DSP v 2088.03. There is no update to the new version.
That’s a bit unclear: many people who reported the problem with suddenly shutting down already have DSP v2088.03, so how they can upgrade with this release?
Hello
Could you please, also push me a new firmware?
AC180P2418000539947
ARM: 2124.02
DSP: 2126.02
BMS: 1052.02
Thanks!
Hello, friends
Could you please, also push me a new firmware?
AC180P2352000365983
ARM: 2089.03
DSP: 2088.03
BMS: 1039.01
@BLUETTI_CARE
Thanks!)
Hi @funnydie, we found that your DSP - v2088.03 is the latest version.
It is not necessary to upgrade it.
Hi @mushko12, Now I have applied to upgrade your system to our IT department. They will push the latest version of DSP to your machine in 24 hours.
Please upgrade the firmware tomorrow. Please do not load any device when upgrading it.
Hi! What is the DSP version you have now (which fixed problem)?
With DSP v2088.03 I have same symptoms as you described
Dear @BLUETTI_CARE,
I have DSP ver 2088.03 (is it latest?) but I’m suffering from abnormal shutdown while AC180P connected to the grid in UPS mode.
Please provide firmware update to fix the problem
SN - AC180P2335000967608
ARM - 2089.03
DSP - 2088.03
BMS - 1039.01
I have shutdowns as well. Could you please push the new FW to my device?
AC180P2349000668190
ARM v2089.02
DSP v2088.02
BMS v1039.01
Hi @MaxEL
welcome to the bluetti community forum!
The update is pushed to all AC180P Units. Please connect your unit by bluetooth in the Bluetti App and install the updates.
greetings
Erik
2 Likes
Hello all, We have found that some customers who upgraded their AC180P to DSP v2088.03 are still experiencing the same UPS issues and have reported this to our R&D department. We have now developed an updated DSP version, v2088.04.
Customers in need can contact us with their SN code, and we will push the update individually.
1 Like
Hi @vlad6502, Now I have applied to upgrade your system to our IT department. They will push the latest version of DSP to your machine in 24 hours.
Please upgrade it tomorrow. Please do not load any device when upgrading it.