Hi @SerhiiHolovkoUA , Yes, we do plan to roll out this new firmware in bulk. However, during the final round of testing, our R&D department discovered a few areas that still need improvement. They will resolve these issues and optimize the version before pushing it out in bulk. This way, customers won’t need to provide their SN codes and DSP version numbers for individual updates and can upgrade the firmware themselves.
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Hi @Boxing , We have pushed the new firmware to you. Please place your phone and the AC180P as close together as possible and proceed with the firmware upgrade. If you need a firmware upgrade guide, please message me for further assistance.
Ми надіслали вам нову мікропрограму. Розташуйте телефон і AC180P якомога ближче один до одного й продовжуйте оновлення мікропрограми. Якщо вам потрібен посібник з оновлення мікропрограми, надішліть мені повідомлення, щоб отримати додаткову допомогу.
Hi @Dmitrenko , Before addressing this issue, please ensure that your Bluetti app is up to date. Then, activate the Grid Self-adaption mode and set the charging mode to silent mode.
Did this resolve the issue? If not, please record a video of the AC charging process and reach out to our customer service team for further assistance.
Is it possible to get firmware like in this topic but for EB3A?
My device is EB3A2306003129642
ARM - V2053.08
DSP - V2052.11
Hi @kpsac180p , From the photo, it appears that the screen of your AC180P has malfunctioned. This is likely an issue that cannot be resolved with a firmware update. We recommend contacting customer service for support and arranging for a repair.
Thank you for your assist. Now my AC180P is working correctly.
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Hi!
Send me please the new firmware for my AC180p. The problem is the same - random shutdowns.
Serial: AC180P2335000938462
ARM: v2089.02
DSP: v2088.02
Здравствуйте есть проблема с работой станции как ДБЖ прошу вас выслать прошивку для корректной работы станции АС180Р2335001785733
ARM v2089,02
DSP v2088,02
BMS v1039,01
Hello, @BLUETTI_CARE !
Kindly request you to also push the new update to my device:
AC180P2352000512772
ARM v2089.03
DSP v2088.02
BMS v1039.01
Thanks in advance!
Hello @BLUETTI_CARE
Please send a firmware update to my device. I have the same problem with my AC180P (turns off randomly). Thank you!
AC180P2335001203726
ARM v2089.02
DSP v2088.02
BMS v1039.01
Hello everyone, for customers above who have already provided the SN code and DSP version, I have requested the new DSP v2088.04 to be pushed. This will be completed within 24 hours. Please check if you received the new DSP v2088.04 in your Bluetti APP, upgrade the firmware, and test if the issue of the AC180P is resolved. Please do not load any device when upgrading it.
Hi @alexts , Regarding the issue with switching charging modes, our app technical engineers have identified the problem.
Now we have released the new version of the Bluetti app, please update the app will resolve the issue.
Hi @alex.diff , Our R&D department is still testing and improving the performance of the new DSP. We’re not sure how long this process will take, but we all hope that this new version will pass the tests and be rolled out in bulk soon.
If the automatic shutdown is significantly affecting you, we recommend upgrading now. If the impact is minimal, you can wait until the official version is released.
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Hi @vitaliysup , thank you for letting us know, I have reported this problem to the R&D department already.
Hi @alex-bes , This issue is indeed a software problem rather than a hardware one and can be resolved by upgrading the firmware. I have requested the new DSP v2088.04 to be pushed to your AC180P.
This will be completed within 24 hours. Please check if you received the new DSP v2088.04 in your Bluetti APP, upgrade the firmware, and test if the issue of the AC180P is resolved. Please do not load any device when upgrading it.
1 Like
Hi @DavisMerrit , We found that your DSP V2052.11 is the latest one, and we don’t have any new updates to push at this moment.
Please contact our after-sales customer service for further assistance.
Hello, @BLUETTI_CARE
The latest application update fixed charging mode switching functionality.
Thank you for quick response !
1 Like
dear @BLUETTI_CARE
I kindly request you to push the new update to my device:
AC180P2342000641871
ARM v2089.02
DSP v2088.02
BMS v1039.01
thank you!
Hi @BLUETTI_CARE
I have the same issue with UPS mode. AC180P shutting down on electricity outage. Eco mode - OFF. Please send firmware update to my device.
AC180P2349001801991
ARM: V2089.02
DSP: V2088.02
BMS: V1039.01