AC180P turns off randomly

Hi @BLUETTI_CARE
Same problem here - when when the station is 100% charge and it AC input is stop - the station turn off. Can you please push new firmware version to me?
АС180P2349000439678
ARM: v2089.02
DSP: v2088.02
BMS: v1039.01

Hi @Sviatoslav , Our R&D department takes the issue you’re encountering very seriously. Could you confirm what your grid voltage is and whether it is stable? Does this problem occur every time the battery is almost fully charged? If possible, could you provide a video showing the issue? This would greatly help us in understanding and resolving the problem.

Hello @BLUETTI_CARE. Same problem here - random turn offs, can you push new firmware on my device, please?
AC180P2335000724889
ARM v2089.02
DSP v2088.02
BMS v1039.01

Hello! Please send me a a new firmware. Bluetti turns off randomly. Here are the details:
AC180P2341000592822
ARM v2089,02
DSP v2088,02
BMS v1039,01

Hi @BLUETTI_CARE. Same problem
AC180P2349000791726
ARM v2089,02
DSP v2088,02
BMS v1039,01

Thank you very much. Just received upgrade.

1 Like

Hi! @BLUETTI_CARE I still have a problem even with new update! When load is under 100w, fans can work on max mode, very loud, then I connect smth and load more than 100w and fans switch to middle speed mode, also now sometimes ac180p can turn off my PC when working in DPS mode when the light turns off and restart my pc, it seams that BLUETTI turns off for 1 second.


My SN: AC180P2349002203124
Current DSP is 2088.04

Hi @BLUETTI_CARE.
I have one more station with the same problem
AC180P2344004342437
ARM v2089.02
DSP v2088.02
BMS v1039.01

i saw this for one time and don’t monitoring again, i will try to take a video, thanks

1 Like

@BLUETTI_CARE Dear team!

I had been running AC180P in a UPS mode for the fridge, TV, and PS5 for almost a month with no issues! This is considering a very harsh condition here in my place, the grid goes off several times a day.

And now, it’s been a couple of days since I also started nothing the same issues:

  1. There is a high chance system will shut down when the grid goes off;
  2. Sometimes it shuts down just randomly.

Also, as some other members mentioned here, I experienced an issue with fans going crazy and staying on until I reboot the unit. This is under just a dozen or two watts of AC load. The until is silent after rebooting under the same load.

S/N: AC180P2349002235901

Now in worrying, Isn’t this a hardware degradation of some sort? The usage conditions didn’t change but the system became unreliable in the UPS mode. Will and how exactly the firmware upgrade fix the issue if so?

Please push an upgrade for my unit if you think this will help.

@BLUETTI_CARE

Hello,

Same problem here - AC180P sometimes turns off when working in UPS mode and close to 100% charge. This happens both when the grid is online, and also at the same time as grid disconnects. Later is more frequent it seems.

So, please, send me a firmware update. Thank you.

S/N - AC180P2335001851295
ARM - v2089.02
DSP - v2088.02
BMS - v1039.01

My client has two products with this problem:

AC180P2335001168228
ARM v2089.02
DSP v2088.02
BMS v1039.01

AC180P2332001329041
ARM v2089.02
DSP v2088.02
BMS v1039.01

Thank you.

Hello, same issue. After electricity blinks or you just unplug the charging cable in UPS mode - station just shutdown completely. Please send the firmware update to the following device:

AC180P2335001266682
ARM V2089.02
DSP v2088.02
BMS v1039.01

@BLUETTI_CARE

Thank you!

Same problem here. Station just turns off when it plugged and electricity disappears.
AC180P2349002214562
ARM v2089.02
DSP v2088.02
BMS v1039.01

Thanks in advance.

Hello, have the same problem

AC180P2341000262313
ARM v2089.02
DSP v2088.02
BMS v1039.01

@BLUETTI_CARE, thank you and the R&D department for making your product better! :clap:

Question: I see that you’ve been sending this DSP v2088.04 as a custom test solution to the people in this thread. I, and some other people I know, are waiting for an official DSP update, because a few people mentioned here that other issues started occurring with v2088.04. Could you tell us the status of making this DSP reliable and releasing it? How long should we wait? I am not requesting an update yet, being concerned about how safe it is :thinking:

Hello! Please send me a a new firmware. Bluetti turns off randomly. Here are the details:
AC180P2348001110509
ARM v2089,02
DSP v2088,02
BMS v1039,01

Hello! @BLUETTI_CARE
I have the same issue. Send me please update the firmware on my AC180P for stable operation.
AC180P2344000534076
ARM v2089.02
DSP v2088.02
BMS v1039.01
Thank you

Hello! @BLUETTI_CARE
I have the same issue.
AC180P2341000743772
ARM v2089.02
DSP v2088.02
BMS v1039.01
Thank you

1 Like

Hi @Alex_Ri , Regarding the issue with switching charging modes, our app technical engineers have identified the problem. They are currently working on an urgent fix and it will be resolved soon. This issue is not related to the firmware upgrade. Once we release the new version of the Bluetti app, updating the app will resolve the issue.