AC180P turns off randomly

Product Discussion BLUETTI AC Series
22

I have the same problem…
when at 100% battery and losing power from the grid the station shut downs by itself (sometimes). Please send or push this new firmware update to me.

ac180p2342000071792
ARM: 2089.02
DSP: 2088.02
BMS: 1039.01

23

Hi, I have the same problem. Could you please send me an update?

AC180P2349000709407
ARM - 2089,02
DSP - 2088,02
BMS - 1039,01

24

Hello
I have same issue with shutdowns
Could you send firmware update to me?

S/N AC180P2349001406843
ARM v2089.02
DSP v2088.02
BMS v1039.01

1 Like
25

The firmware will be pushed in 24 hours for the above request.

26

@Yaroslav Let me check with our technicians. If I get any update, I will let you know ASAP.

27

I have been testing the new firmware for a couple of days. And it seems I have found steps to reproduce another bug. Now, everything works correctly at 100% charge. But when the battery discharges to 99% with the device connected to the power grid during the switch to charging mode, the device shuts down.

Steps to reproduce:

  1. Charge to 100%.
  2. With the grid, wait until the battery discharges to 99% and the device tries to switch to charging mode. (At this moment, the device shuts down completely)
    AC180P2349001578074
    ARM v2089.02
    DSP v2088.03
    BMS v1039.01
28

@okyesanap There is another new firmware, please have a test. Looking forward to your update.

29

@BLUETTI_CARE Thank you! Received the update. Will write a report in a few days - on Friday-Saturday.

30

I have the same problem:
AC180P2348000993279
ARM v2089.02
DSP v2088.02
BMS v1039.01

31

I have the same problem on my device:
SN: AC180P2349002018775
ARM: v2089.02
DSP: v2088.02
BMS: v1039.01

my post with details

32

@Jinx1991 @Grigoriy The new firmware will be pushed to your AC180P.

1 Like
33

@BLUETTI_CARE I have been testing for 2 days. My grid sometimes drops to values when the device stops charging. And even in this mode, there was not a single shut down. So I can say that the bug which was at 99%-100% charge was fixed. Well done!

1 Like
34

@okyesanap Thank you so much for your update.

35

Hello, I have the same issue.
SN: AC180P2349000435621
ARM v2089.02
DSP v2088.02
BMS v1039.01
Could you please sent the new firmware to my device ?

36

Hello, I have the same problem as well. Device turns off randomly + doesn’t work as an UPS when electricity in the apartment shuts down, could you please send me a new firmware with the fix? Thank you

SN: AC180P2349001064502
ARM: v2089,02
DSP: v2088,02
BMS v1039,01

@BLUETTI_CARE

37

After update to DSP v2088.04 problems gone and it is working fine, thanks!

38

Hello, I have the same issue. Could you please send me a new firmware with the fix? Thank you

SN: AC180P2348001002962
ARM: v2089,02
DSP: v2088,02
BMS v1039,01

@BLUETTI_CARE

39

@mykolasus @retrogott @Vlad1 The firmware will be pushed in 24 hours.

1 Like
40

Hey, could you also push new 04 firmware to me? Thanks!

AC180P2349000518238
ARM: 2089.02
DSP: 2088.03
BMS: 1039.01

41

@onefoursix OK, we will.