The screen of my ac200max no longer allows me to set AC or DC on

Product Discussion BLUETTI AC Series
1

Hello

The screen of my Ac200max normally displays the menus, dialog boxes and buttons to click… But unfortunately when I click on “on” to try to turn on the AC or DC, it beeps but nothing happens . On the other hand, I can turn on AC and DC via the Bluetti application on my phone via BLUETOOTH.
I checked what I could modify in the configuration menu: all configurations are blocked except for “blacklight/brightness” or “touch sound” or “language setting”, which I can still modify.

I’m afraid the screen is dead, can you confirm that? Or is there anything I can do to fix this? Thanks

2

Same thing happened to my AC500 a few months ago. Bluetti pushed an update to me and that fixed the issue. Maybe they can do the same for the AC200Max.

1 Like
3

@Snips1 For the low-voltage version machine, ARM firmware 403210 was pushed to all AC200MAXs, please update the firmware to check if it works.

4

Hello
My ac200max :sn 2250002649874
16 cells 3,32V
After the update of the firmware
dsp version 4005.07 ->4005.08
arm 4008.05
bms 1017.03
hmi. 6037.04

That does not solve my problem. Thanks you for your Help.

5

@Snips1 For your machine, please contact the after-sale support to repair the screen. The new ARM firmware can’t solve your problem.

6

Thank you for your answer.