The firmware update screwed up everything and fixed nothing. Turbo mode maxed out at 360watts plus made the AC180 stay at 99% for four hours. Didn’t fix the original problem at all. So, I told them to take it and roll it back to .06 and we are done here. Already fixed the issue with using a truck inverter and the unit wouldn’t charge from any of them and currently working with Victron utilizing an mppt for over paneling, and incredible control. The bluetti has pure #%$! for bluetooth, Victron goes 4 times as far. so, we be hammering at 2000watts and a remote controlled system to shut off the grid to the “bluetti” - no thanks to shenzhen. Take it easy music man! see ya soon.
The new firmware BMS 1033.07 is only used to solve the problem that PV charging cannot be activated automatically, but it will little higher the self-consumption. I’m sorry the firmware can’t solve other problems currently.
Then why don’t you put a warning on the product side so potential customers know before purchasing?
It’s not helping that this problem is known to you internally. but it is your responsibility to make sure customers know about this problem.
Knowing a problem but not telling the customer is actually malicious.
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See, that is a large part of why you have been fired! It did not solve the PV issue, but created 2 more issues that were even worse. It is unfortunately easier for me to build a system around your system to fix the problems that you apparently know about. I am here for the people, and I will post all of the ways to fix these issues with devices that actually work and it will cost less than spending all this time with you.
Generator - not accepted by AC180
Inverter - will not charge AC180
overpaneling - AC180 “overload”
over amperage - AC180 shows panels and no input power
Does not utilize PV as priority power over the grid at 100% SOC
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Based on the feedback received from customers who have updated the firmware, it appears that the issue regarding the automatic activation of PV charging has been resolved. Addressing the problems one by one is necessary. We deeply regret that the current firmware version only resolves one problem at the moment, and unfortunately, it does not address the issue you are facing with your machine. We understand your dissatisfaction with the product, and we would like to offer a possible solution. Would you consider returning the product for a refund? If you could kindly provide us with the order number, we will promptly contact the appropriate department to facilitate the return process.
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Let me reiterate, .07 did not resolve the PV issue, and it created 2 others that were not present before. I have solved all of the other issues now. it is extremely unfortunate that these people got rooked into buying this when it was not finished. You should be ashamed of yourself, not for pushing it, but for the constant attempt of refutation. Now, you have switched gears and offer a refund. It’s a nugatory gesture now.
For all of those who want to charge this from an inverter and find the D050S 500w charger $200 price tag atrocious, get the Drok #200570 from Amazon for $40. Works perfect and works for other projects as well. I will post more info in the future, so pass this on the everyone else and we will get these things solved.
The entire reason for maximum power point tracking in a solar system is to get the most out of your solar array and battery backup or storage. I have never heard of any manufacturer producing a product that would not allow a trickle on ROI. when you build a triple point system such as this, you want autonomy. If you unplug the solar and plug it back in, the 180 allows solar priority or your array to push in up to 60vdc and 10amps of current, thus reducing your cost of grid consumption. There are only two ways to manage these systems. You allow for 5 days of autonomy and never rely on the grid or you build it the same way we have with the 180 in standby and utilize the solar shared over the grid consumption. Plugging in the 180 and it does nothing until the power goes out would be a complete waste, especially if the power only goes out once a year. That static number would never change or allow your investment to pay for itself. We have installed a Victron system over a 1200 watt solar array that now plugs directly into the 180. The only thing missing is this pass through priority on the 180 fir us now. Which is the complete reason why we obtained it. Every mppt we have ever used has PV priority protocol, if it didn’t, then what’s the point.
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I really have no idea how what I explained 20 times could ever be translated to the 180 switching to grid power when the battery runs out. I have never even insinuated that. For anyone just dropping in, the AC180 does not prioritize solar over the grid until the unit starts draining the battery. Meaning - if left at 100% it will not consume solar power when you are using it to run anything at all, a-n-y-t-h-i-n-g! So, you are either degrading the battery life and unplugging it from the grid everyday, or you will have to unplug the solar array and plug it back in every day until the 180 clicks over the relay inside. This manual switching back and forth equals zero autonomy and they are very much AWARE of the issue when you talk to Shenzhen province. We have utilized a Victron mppt, 1000w solar array and a timer on the grid that is tied to a photocell to provide a work around for the JAS issue.