@BLUETTI_CARE It seems that you are not giving up and keep doubling down, huh.
I’ll keep it simple: an average user does not need to know the apparent power of their appliances.
We are not electrical engineers or utility providers, and we do not deal with complex electrical systems.
We just plug in our computers and fridges into your portable powerbank.
Geniuses who thought it was a good idea to display apparent power in such simple and non-professional product should be fired or chewed out at least. Especially considering that none of the other Bluetti (and other brands) products do this, and no one needs this.
Make the power display logic match other units, f.e, AC180, and never do that again.
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Hi @BLUETTI_CARE
Same issue posiibly
EL100V22526000353216
ARM v2186.15
DSP v2200.14
BMS v1083.07
I just checked with the wattmeter:
AC load = 50W (wattmeter in grid AC outlet)
AC output = 50W (wattmeter in Bluetti Elit 100 V2 AC outlet)
Bluetti Elit 100 V2 display output = 82W
Can it be fixed?
What real time on battery I’ll have with 50W AC load for example?
Thank you
Hi @BLUETTI_CARE
Just repeated the test with the same load on my AC180P:
AC load = 50W (wattmeter in grid AC outlet)
AC output = 50W (wattmeter in Bluetti AC180P AC outlet)
Bluetti AC180P display AC output = 50W
Can we have something like this on Elite 100 V2?
Thank you!
Hi @tempal, The output display logic of the Elite 100 V2 differs from that of the AC180P.
Display Logic Details
- Elite 100 V2: When the apparent power exceeds 50W, the LCD screen shows apparent power. When it is less than 50W, the screen displays active power.
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AC180P: When the apparent power exceeds 200W, the LCD screen shows apparent power. When it is less than 200W, the screen displays active power.
This is why the displayed output power differs between the Elite 100 V2 and the AC180P. Please rest assured that the different display methods do not affect usage. In fact, your load only consumes 50W of active power, and the additional 32W is reactive power—this does not mean the Elite 100 V2 uses more power than the AC180P.
Currently, we do not have a dedicated firmware to modify this display logic. However, we have a new firmware that can improve abnormal power loss if you encounter this issue. Please confirm if you need to upgrade your Elite 100 V2.
Then MAKE. ONE.
Do you even read previous replies? We are going in circles here.
Hi @BLUETTI_CARE. Why is the remaining time displayed incorrectly even with a low DC output load? It’s impossible for the remaining time to be 99 hours 54 minutes with a 23W load.
EL100V22527011595346
ARM v2186.15
DSP v2200.14
BMS v1083.07
Hi @vlad_n, We’ve applied for the rollout of the new firmware.
Please upgrade your device after receiving BMS v1083.09, then recalibrate it before conducting the test.
We hope this helps.
You’re providing false information. I don’t understand why, but what you’ve written is untrue. Perhaps you’re doing this because you don’t understand how it works and believe the false information given to you by technicians. Alternatively, you know how it works and are trying to deceive users. In any case, it’s regrettable and disappointing.
The fact is that without counting the amount of energy entering and leaving the battery, you can’t tell how much energy is in a LIfepo4 battery. That’s because the calculation algorithm works, which means it can be changed and calculated differently.
You can continue to resist and deny reasoned claims regarding the data displayed on the Bluetti Elite 100 V2 screen.
And what will you do when the consumer contacts the Consumer Protection Centers (Verbraucherzentralen) in Germany?
Believe me, they’ll quickly find the precision instruments and most likely impose a sales ban on the model and very hefty fines. And then other EU members repeat the same thing. Do you want to check this or will you still fix the problem?
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Just want to ensure that this deleted response from Bluetti remains here.
@BLUETTI_CARE Display logic CAN be fixed through software updates, because you already did that.
As I said here, 40w load was 64w before the update, now it’s 40w as it should. It displayed apparent power no matter the load, but now it displays active power if VA is under 50W. All you need to do is expand this threshold from 50 to 200 or so, like in any other Bluetti model.
So everything you said in the deleted reply is total BS. And yes, I agree with @lavash_bluetti , you deserve to get fined. If this is a hill you want to die on, so be it.
Hi @BLUETTI_CARE !
Let’s get back to the problem and I’ll try to explain why displaying total power is an error.
I don’t want to write a lot of theory here; read this explanation of active and reactive power.
https://www.google.com/search?q=What+is+active+and+reactive+power%3F&oq=What+is+active+and+reactive+power%3F&gs_lcrp=EgZjaHJvbWUyBggAEEUYOTIJCAEQABgTGIAEMgkIAhAAGBMYgAQyCggDEAAYExgWGB4yCggEEAAYExgWGB4yCggFEAAYExgWGB4yCggGEAAYExgWGB4yCggHEAAYExgWGB4yCggIEAAYExgWGB4yCggJEAAYExgWGB7SAQg5MDNqMGoxNagCALACAA&sourceid=chrome&ie=UTF-8
If you’ve read a bit of the theory, I’ll tell you why this is an error.
-
The charging station display itself says “WATT,” which means it should only display ACTIVE power, which is measured in WATTS. - Is that clear?
-
Look at two photos with the same load on two stations: an AC180 and an Elite 100V2. The load is LED lighting (LED bulbs only). The difference is obvious. - Make it like the AC180!!!
-
Now, why is it practically more convenient to see active power? We use active power in our everyday lives. We know that a lamp uses 10 watts, a refrigerator uses about 100 watts, and so on. And so, when you have no power for 15 hours a day and you use a charging station, you always look at the station display and estimate the load, mentally adding up all the devices turned on, wondering if you’ve turned on anything unnecessary. And the figure of 115 watts in the example photo raises questions – where does it come from if only the LED lighting is on? Why do I need to know the reactive power???
Let me give you a simple, abstract example. When you’re driving, do you look at the speedometer? You see 50 km/h there, but the speed limit signs on the road are also in km/h.
So imagine that the car manufacturer decided to display your speedometer not as your ground speed, but as your sun speed, while the signs on the side of the road remain ground speed.
So, do you understand the problem?
Hi @lavash_bluetti and @VSM, We have escalated this matter to the Senior Manager of the R&D Department, who also attaches great importance to it.
First, let us explain the original intention behind the initial setting: we did consider displaying only active power uniformly. However, this would lead to certain issues—because the inverter needs to determine whether there is an overload, especially for inductive loads, which must be judged based on apparent power.
Nevertheless, the team has discussed the possibility of modifying the display logic now. They acknowledge that it will be quite challenging but feasible. Currently, they have agreed to develop firmware for the Elite 100 V2 that only displays active power. Once the firmware is completed, we will provide an update here promptly.
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Hi @BLUETTI_CARE. I received the new BMS firmware v1083.10. It really does solve the issue with the abnormal power loss. Now I’m waiting for the next version, which will fix the issue with the power consumption display, as you mentioned above.
Hello @BLUETTI_CARE. Thank you for your reply and detailed information. I’m sure displaying only the active power portion will improve the user experience. I’d like to take this opportunity to highlight two aspects of this station that left me feeling slightly negative. I’ll describe them as a user, with my emotions and impressions, to convey the essence of what I didn’t like and compare them with similar ones compared to the AC180.
You can share them and possibly correct them:
-
Front buttons. The Elite’s click sound is somewhat shrill and loud, giving the impression of a lack of “pressure point.” The AC180’s click sound is softer, clear and not loud, but you can clearly feel the pressure point.
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Fans. Yes, the Elite’s fans run less frequently, suggesting that its passive cooling is better and has been improved. However, the fan sound itself is high-pitched, clear, and clearly transmitted throughout the entire case, as if resonating. Perhaps it’s a poorly designed fan or/and a lack of damping between the fan and the case. The AC180 model’s fans run more frequently. But the sound is actually air movement, not fan rotation, transmitting the whine to the station’s case.
p.s. Yes, Bluetti still hasn’t fixed the AC180 fan shutdown upon reaching a lower temperature—after the load decreases, the fans DO NOT shut off when the normal temperature is reached, but run either until the AC or DC power supply shuts off or until the load drops to a minimum. This is a separate issue, and given that the AC180 model is being phased out, it’s unlikely to be addressed.
I look forward to hearing from you about changes to the Elite 100 V2 model.
@lavash_bluetti brother, the best outcome from this pickle we have here is that they roll out the firmware, which should’ve been pre-installed at release.
You want to know more? Today I read some feedback from my local marketplaces (Ukraine). It seems that Elite 100 models can just randomly die. Not sure if it’s a EU versions only issue. I found 10 verified purchase comments where people turned off their Elite 100, but they were unable to turn it back on after 1 to 3 weeks of use, and now they should wait 6 weeks because local service centers still don’t have the parts available yet. Yes, in the middle of 16-18 hour outages per day.
And you want a new revision of this model from them with softer buttons and better fans? Never going to happen.
So here’s the black pill - pray this unit never dies for no reason, and never buy cheap under 2kWh Bluetti models ever again, because everything points at a simple fact: they don’t give a crap about those.
At least, that’s what I’ve learned after 1,5 years of dealing with these guys (AC180P fan noise issue included).
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Hi,
Is the the new BMS firmware v1083.10 already publicly available? If not I wonder when it will be released, because I wanted to update the firmware on my station to fix the power consumption indication issue discussed here, but in the mobile app it shows only v1083.07 as the latest version.
Hi @vlad_n, Thank you for the update! We have just received confirmation that the new firmware for the Elite 100 V2—designed to display active power continuously—has been successfully developed.
Please provide us with all the current firmware versions of your Elite 100 V2, and we will arrange for the firmware push specifically for your device.
Hi @lavash_bluetti, Thank you for the feedback.
We have just received confirmation that the new firmware for the Elite 100 V2—designed to display active power continuously—has been successfully developed.
Now I have applied to upgrade your system to our IT department. They will push the latest version of firmware to your unit in 24 hours.
Please upgrade the firmware tomorrow. Please do not load any device when upgrading it.
Please let us know if it works.
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Hi @BLUETTI_CARE.
My current firmware versions of Elite 100 V2 EL100V22527011595346 is:
IOT v8024.11
ARM v2186.15
DSP v2200.14
BMS v1083.10
Hi @vlad_n, We have requested the new firmware push for you as requested, and it is expected to be completed within 12 hours.
Please test the device after upgrading it tomorrow.
Hi. @BLUETTI_CARE The new firmware arrived. I installed it. Everything has improved. The power consumption figures correspond to the actual values, and the photos show this. If I notice any comments, I’ll let you know. Thank you for your cooperation.
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