Low grid voltage error (E114) on AC70P

Product Discussion BLUETTI Apex & AC Series
42

Hi, I have the same error (E114) because of low voltage (~180v). Please upgrade my firmware.

Model: AC70
SN: AC702425000218338

IoT: v9046.04
ARM: v2151.05
DSP: v2106.06

43

Yes，please give us the sn code of your device, then we can push the new firmware to you.

44

Hello, I have registered your firmware upgrade. Please wait patiently.

1 Like
45

Hello, I have registered your firmware upgrade. Please wait patiently.

1 Like
46

How quickly are updates delivered?
Maybe my message got lost?
Sorry, I wrote this two days ago:

Hi @BLUETTI and @BLUETTI_CARE , I live in Ukrane and have low voltage issue E114 error(around 180-195volts), can you help me with new firmware? Thanks
Model: AC70P
S\N: AC70P2403001037488
ARM: v2122.07
DSP: v2112.06
BMS: v2112.06

1 Like
47

Hi @Alexx, we have pushed the new firmware DSP211272 to your unit.
Please upgrade and test it.
We hope it does help.

1 Like
48

Thanks a lot @BLUETTY !
New firmware DSP v2112.72 for AC70P
works perfectly and charge normally even a low voltage!
(and do not dropout error E114)

49

Hi @BLUETTI ! Have the same issue with low voltage charging, please push upgrade to my device, thanks
Model: AC180P
S\N: AC180P2511000037580
ARM: v2125.04
DSP: v2126.03
BMS: v1048.05

1 Like
50

Hello, @BLUETTI_CARE
I posted my message two days ago, but I didn’t received any answer.
I will post it again.
I have the same problem. I live in Ukraine, and there is an unstable grid.
I have an error message E114. The voltage for our grid is less than 200V.
Sometimes it is around 170V.
Could you push custom firmware for low voltage charging for my device?
SN: AC2A2535000878888
IOT v9046.04
ARM v2145.04
DSP v2101.03

51

Hello, I have pushed the new firmware to your device. Please wait patiently.

52

Hello, I have pushed the new firmware to your device. Please wait patiently.

53

Hi all, for Ukrainian users who are unable to perform AC charging under low grid voltage conditions, please click the link below to fill in your SN, DSP version, and other relevant information.
https://feedback.bluettipower.com/questionnaire/69707f00fbdb8877850611a2
We will push the new firmware to resolve this issue. Thank you for your cooperation.

1 Like
54

Hi @BLUETTI ! Have the same issue with low voltage (~180-190v) charging, please push upgrade to my device, thanks
Model: AC70P
S\N: AC70P2510000640236
IOT v9046.01
ARM v2152.04
DSP v2112.06

55

Hello, please fill in your information in the form as instructed in the post.

56

Hi @BLUETTI ! Have the same issue with low voltage charging, please push upgrade to my device, thanks
Model: AC50B
S\N: AC50B2543110092245
ARM: v2144.05
DSP: v2166.06
IOT: v9046.04

57

Hello,

Please fill out your device information in the online form linked in this post, and we will process it collectively.

If you have any questions, please feel free to let me know.

58

Добрый день.
Тоже живу в Украине. Купил сегодня новую станцию, подключил на зарядку, даёт ошибку E114
Замерил напряжение в розетке, максимум 200 вольт. Просьба обновить, отредактировать прошивку для работы с низкими напряжениями на входе.
Спасибо.

Модель:
AC50B

Серийный номер:
AC50B2543110152783

IoT
v9046.01

ARM
v2144.04

DSP
v2166.06

59

Вітаю. Будь ласка, підкажіть: чи допомогла вам кастомна прошивка? Чи не стало гірше?

60

Good evening. I’m from Ukraine. The power line is 170 volts. The AC50B station.

AC50B2543110152783

ARM
2144.04

DSP
2166.71

At the moment the new station is discharged and is not charging.
Thanks for your help

61

I’m from Ukraine and I use an AC70P. I get the E114 error whenever the voltage drops. Could you provide a custom firmware with slightly adjusted thresholds so the unit can handle these situations better?

Serial number PR200V22508000198001