Hello, I have registered your device for a firmware upgrade. Please wait patiently.
Hello, I have registered your device for a firmware upgrade. Please wait patiently.
Hello, I have registered your device for a firmware upgrade. Please wait patiently.
Hello, @BLUETTI
The dsp v2106.71 update came but nothing changed. Also the error e114 and once it was e117. The voltage in the network is 165 v. I added a screenshot. P
Hello, @BLUETTI
I have the same problem. I live in Ukraine, unstable grid. Please push custom firmware for low voltage charging for my device.
SN: AC180P2428001155917
IOT v9046.04
ARM v2125.04
DSP v2126.03
Hi there @BLUETTI
Got same problem. I lived in Ukraine and got unstable grid. Please push custom firmware for low voltage charging for my device.
SN: AC240P2430001064656
IOT v9041.10
ARM v2161.02
DSP v2095.04
Hello, I have registered your device for a firmware upgrade. Please wait patiently.
Hello, I have registered your device for a firmware upgrade. Please wait patiently.
Thank you for your message. I apologize for the issues you are experiencing. If updating the firmware did not resolve the problem, then we may need to look into the input source for a solution.
We appreciate your understanding. If you have any further questions or need assistance, please let us know.
Hi, @BLUETTI
I have the same exact problem - unstable grid. (I’m from Ukraine as well).
Could I get it fixed plz?
SN: AC602426000082789
BMS: v1030.07
Hello, I have registered your device for a firmware upgrade. Please wait patiently for the update.
Hi @BLUETTI and @BLUETTI_CARE , I live in Ukrane and have low voltage issue(around 180-195volts), can you help me with new firmware? Thanks
Model: AC70P
S\N: AC70P2403001037488
ARM: v2122.07
DSP: v2112.06
BMS: v2112.06
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Hello, @BLUETTI
I have the same problem. I live in Ukraine, and there is an unstable grid.
Could you push custom firmware for low voltage charging for my device?
SN: AC2A2535000878888
IOT v9046.04
ARM v2145.04
DSP v2101.03
Apparently you provided the firmware where the lower value is 170v. And I wrote in the first message that we have from 160 to 180v. A friend of mine has a lower value of 150v manually set on the AC100. Please provide either the ability to manually change this in the self-adaptation menu, as it was, or firmware with a lower value of 160v. Because with the current one, the station only clicks because I go jumps to 172v, charging begins, after 30-40 seconds the voltage drops again to 163-165v. And the station thus constantly clicks the inverter relay. For 4 hours while there is light in the last 20 minutes before shutdown, the voltage may rise and then the station manages to gain at least something. Sometimes 100 percent, but mostly +10 +15 percent maximum. There should be a minimum value of 160V. Otherwise, the station simply becomes furniture. Thanks
AC70P2433000366416
IOT v9046.01 → v9046.04
ARM v2152.02 → v2152.71
DSP v2112.06
Thank you for your detailed feedback. I have forwarded your suggestions regarding the minimum voltage settings and firmware adjustments to our technical team.
We appreciate your input and will keep you updated on any developments.
1 Like
Hello, I have registered you for the new firmware update. Please wait patiently.