OK, I’ve got the AC500 and B300S. Electrician is going to install a breakout panel so I can use this to power just the essentials: furnace, well pump, fridge, etc.
Here’s what I can’t figure out: What additional cabling or gear do I need to connect the AC500 to that panel? Both for input (charging) and output. Remember, I’m new at this and super-dumb about electricity, so be gentle. :)
OK lots of questions here: 1) Where is the transfer switch or lockout ? Can we assume there is a lockout in the subpanel so the system doesn’t back feed? 2) In this drawing you have the Sub Panel which will have its neutral bonded to the main panel. That main panel neutral is bonded to earth via a grounding electrode conductor That will BOND the output neutral from the bluetti . Your customers have been told they can not bond the neutral of the Bluetti but it is done in this picture!!! Is Bluetti now saying you can bond the neutral?
There is no auto or manual transfer switch in this picture. We asked the question below if there was a lockout in the sub panel to prevent back feeding. Also , even more important…can you bond Bluetti neutral per the NEC to the house system neutral???
I am also after this information, and I have the automatic transfer switch recommended by you. I have an AU 240 volt AC500. I need the plug to go into the 32 Amp x 240 volt outlet. At the moment I am connected to one of the 15 amp x 240 volt outlets limiting my output to3600 watts. Your au-sales support has told me I don’t have a 32 amp outlet
You have provided a system that has an outlet for a 230 volt 32 amp connection, and have advertised in your website that this connection is available. I fully expected that this cable would be supplied with the unit
I have sourced your recommended automatic transfer switch (see photo) and I have had this all installed with separate critical sub-circuit for the house, to run, refrigeration, lights and fans.
This is all a test system for my Solar and Electrical partners who would like to adopt this system for their clients, however you can not or will not provide the details of the required cable to connect the 32 amp out let.
Until we have this set up we will not be expanding this system beyond the 1 x B300S and if you can not provide a suitable cable we will require a refund include transport costs for the return.
You have brought a product to market but seem not to be able to support it, have we all made a mistake??