Elite 100 V2 silent dead after 3 weeks

Hi, @BLUETTI_CARE )
Thank you for your attention to this matter. I have already shipped the power station using the provided shipping label.

Hi @Scholar, thank you for your update.
It seems that everything is progressing very smoothly.
We hope to receive the returned unit as soon as possible, and then we will send out the new one right away. We are sure you will like it.
Have a nice day!

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Hi, @BLUETTI_CARE
Looks like my power station has already reached the return facility.