EB3A Shuts off at 75% and wont turn back on

Product Discussion BLUETTI EB Series
21

@BLUETTI_CARE

Hello… I have the same issue @75%
sn: EB3A2229002072660

current arm: v2057.11
DSP: v2056.10

How do I fix this, pls?..

22

Hi @Phoenixwa, I have submitted a request to push the new firmware to your EB3A as per your request. It will be pushed on Monday next week.

Please do not load any device when upgrading it.
Please let us know if it works.