EB3A Shuts off at 75% and wont turn back on

Hi @Mut2001, that’s a bit strange, but no worries—we’ve applied to push it again.
This will take one business day, so please try upgrading next Monday.

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Hi @Saerah, we would like to help you.
I have applied to upgrade your system to our IT department. If the new firmware is available, they will complete the push within 1 working day.
Please upgrade the firmware next Monday. Please do not load any device when upgrading it.
Please let us know if it works.