Hi @Ellimatt37, we have applied to upgrade your BMS. Our IT department will update your machine with the latest version of firmware within 24 hours. Please upgrade it tomorrow.
Please do not load any device when upgrading it.
After that, please recalibrate the system.
Please follow the steps below to recalibrate it:
- Please discharge all the power (charge AC & DC appliances with the power station) until the SOC is 0%, turn off the machine, and leave it for 3 hours till it cools down.
- Please charge it again. Please do not load any device when charging it, and do not interrupt it while it is charging.
You can click this link for reference.
Please let us know if it does help.
