AC180P upgrade request for auto restore AC/DC after power restore

Product Discussion BLUETTI Apex & AC Series
79

Hi again @BLUETTI_CARE , I have copied your previous posts for easier understanding, I hope this helps :smile:

Hi @Tezzabee, Yes, we have received the message you sent yesterday. We already requested the new firmware for you yesterday.

However, we apologize, as the engineers informed us that the new firmware is currently only available for certain batches of the AC70P. The new firmware for the AC70 has not yet been fully tested, so it may take some more time.

We have urged the product development team to push the firmware to you separately. We have received a response, and they said they can push the firmware to you. However, the firmware is still not fully mature, and once pushed, this feature cannot be turned off. Do you agree with this? This could potentially create certain risks. For example, if you’re boiling water before a power outage, enabling this feature would allow it to continue boiling when power is restored, without needing to be manually turned on, which may result in an unmonitored situation. Once confirmed, we will push it to your AC70.

Hi @Tezzabee, We have urged the technical department to push the new firmware ARM v2751.71 again.
They informed me that this new firmware is temporarily incompatible with other new firmware. After upgrading to this ARM v2751.71, your AC70 will not be able to receive other batch-pushed firmware.
However, if you need, we can help you revert to the original firmware, and then you will continue to receive other new firmware updates.

Hi @Tezzabee, Thank you for getting back to us so quickly.
We have pushed the new ARM2751.71 to your AC70, you can upgrade it whenever as you wish.
Due to the limited number of similar customer requests, it is unlikely that we will have other batch-pushed versions in the near future. I’m afraid we cannot provide you with a specific timeline.

NB this was the AC70’s firmware prior to the update:

AC702427000781008
IOT V 9046.01
ARM v 2151.01
DSP v 2106.06

80

Hi @Tezzabee, Thank you for your feedback.
We discussed this matter with the technical department, who found that the new firmware for the AC70 wasn’t properly compatible with the latest app version. That’s why you can’t find the button to enable the System Switch Recovery function.

We’ve urged them to finalize the compatibility promptly, and it will be available in the next app update. Please upgrade your app by then to access this feature.
I appreciate your kind understanding and patience.

1 Like
81

Hi @snmya, We fully understand how you feel and are more than willing to help. We have pressed the R&D department again to expedite the new firmware for AC200L and AC200PL to enable the System Switch Recovery function.

We hope to finalize this as soon as possible and will update this post promptly upon receiving feedback from the team. Thank you for your patience.

3 Likes
82

I have an AC300, AC70 and an EB3A that are all put in service as an UPS (given it was advertised to do so) and suffers from this problem. Are there recent firmware updates that fixes this problem and allow the AC and DC output to be restored when power comes back?

I’ve also ordered a APEX300, does that have the same issue as well?

83

Hi @BLUETTI_CARE ,
Thank you for looking into the issue.
Do you have any idea when the update might be available, please?
Thank you

84

Hi @snowstorm, We’re sorry that not all AC300 units can upgrade to this firmware. Currently, we’ve only completed the firmware for versions starting with ARM 4037, and the same applies to AC70.
Please provide the SN numbers and current firmware versions of your AC300 and AC70, and we will check if new firmware can be pushed.
As for EB3A, we haven’t developed related firmware.

As for the Apex 300, the new model already comes with the System Switch Recovery function pre-configured, which can be achieved without firmware upgrades. After enabling this function, when the battery level drops to 0%, the system will memorize the on/off settings of AC/DC.

  • When the device is connected to an AC power source, once the SOC recovers to 5%, the settings will automatically turn on according to the memory.
  • When the device is not connected to an AC power source, after the SOC recovers to 5% and the output remains off for 30 consecutive minutes, the settings will automatically turn on based on the memory.


By the way, please note that if you need my assistance, please @BLUETTI_CARE, otherwise, I might not see your message and be able to help you promptly.

85

Hi @Tezzabee, We have consulted the R&D department again, but they still haven’t provided a timeline for the app update function.
We’re sorry that we can’t give you a definite answer yet.

1 Like
86

Here are the SN for my AC70 and AC300, can you check if an updated firmware to enable such system recover / memory function is available? The AC70 is used to backup a small freezer so this function is important.

AC702338000845322
AC3002210000580926

87

Hi @snowstorm, Thank you for getting back to us so quickly.
We still need the current firmware versions of your AC300 and AC70.
You can find it on the Settings page.
Then we will apply the new firmware for you.

image
image394×704 97.4 KB

88

Here are the firmware versions of my AC70 and AC300, SN below. See screen shot for latest firmware installed.
AC702338000845322
AC3002210000580926

Can you also advise what other commonly available Bluetti units have this recovery function to function as a UPS? Does the AC180 have it? If I buy a new AC70 today, would it have it too?
image

Thanks again for your help

89

Hi @snowstorm, Thank you for your attention to this matter.
For some version batches of AC70, AC180, AC18P and AC300, the System Switch Recovery function can be achieved by pushing firmware.

All versions of Elite 200 V2 and Apex 300 have this function built-in, and it can be enabled through the app without upgrading.

The version of your AC70 meets the requirements, so we have pushed the new firmware for you.
Now I have applied to upgrade your system to our IT department. They will push the latest version of firmware to your unit in 24 hours.
Please upgrade the firmware tomorrow. Please do not load any device when upgrading it.
Please let us know if it works.

The version of your AC300 does not meet the requirements, so we cannot push it for you.

1 Like
90

Thank you, I’ll don’t see a new firmware available yet, but will wait a day.

It was mention that some AC180 and AC70 (the non P) have this capability to be updated. How do we know at time of purchase? Is there a date after in which all AC180 and AC70 would have this capability? As you can imagine, the ability to resume AC automatically after power failure and restoration is extremely important to use this as a UPS. Otherwise, it can be worse than not having it at all if you are trying to backup a fridge/freezer.

91

Добрый день. Скажите пожалуйста у меня bluetti ac 180 p.
Можно получить прошивку в которой есть меню working mode. У друга ac240p и это очень хорошо там реализовано.

92

Hi @BLUETTI_CARE No sign of the update as yet. Is there any news yet please?

93

Привет
Тоже интересует обновление на станцию AC200PL.
Спасибо

94

Hi @Tezzabee, Thank you for your attention to this matter.
I only know that the new version of the app is expected to be completed by the end of the month, but the exact release date is still uncertain.

1 Like
95

Hi @Pletenets, I am sorry, I haven’t heard any updates regarding new firmware for the AC200PL.

96

Hi @Pletenets, I am sorry, I haven’t heard any updates regarding new firmware for the AC200PL.

@BLUETTI_CARE Please ask the corresponding department, and also, if this task for them still exists and was not just marked as done/deleted by mistake. Many ppl are waiting for it ((( Thanks!

1 Like
97

Да,ведь прошивку обещали сделать еще весной?

98

Hi @snmya and @Pletenets, The R&D team is currently working actively on new firmware for the AC180 and AC70.
The AC200PL and AC200L will follow later. However, we really can’t provide an exact completion time.