AC180P turns off randomly

Hello everyone, for customers who have already provided the SN code and DSP version above, I have requested the new DSP v2088.04 to be pushed. This will be completed within 12 hours. Please check if you received the new DSP v2088.04 in your Bluetti APP, upgrade the firmware, and test if the issue is resolved. Please do not load any device when upgrading it.
Currently, our technical department is in the final round of testing and is considering pushing the new firmware DSP v2088.04 in batch next Monday. If all goes well, customers will not need to provide their SN code for a separate push. Instead, they will be able to log in to the Bluetti app and upgrade on their own.

4 Likes

Hi @VSM , We have pushed a new version of the DSP specifically for you, but its actual name is still v2088.04. To differentiate it from the previously released version, it will temporarily be named v2088.99. Please upgrade directly, and after the upgrade, we will change the name back to v2088.04. This will not affect usage. Please let me know the test results once you have completed the upgrade.

Hi @James , our R&D department found that your issue is different from VSM, so this firmware has not been pushed to you. They will discuss a solution. I will get back to you once there is an update.

2 Likes

Hi @James , After testing, the R&D department reported that the fan automatically turned on due to the high internal temperature of the machine. They recommend not interfering with the fan, as it helps with the machine’s cooling. If the internal temperature gets too high, it could damage the machine.

Greetings!
I successfully upgraded to 2088.99 minutes ago but the app still shows that a new version is available.
I should ignore that, right?

I will test it for days to provide proper feedback :v:

Hello @BLUETTI_CARE. Same problem here. Can you please push new firmware version to me?
AC180P2341000506873
ARM: v2089.02
DSP: v2088.02
BMS: v1039.01

@BLUETTI_CARE Can you please help me with firmware upgrade? I have already requested a new firmware for my power station AC180P2344000369924 and in mobile application I have got a label “New version Available” but no any “Upgrade” buttons visible to start upgrade… Can you please recheck my situation and push me a correct firmware upgrade?

  • SN AC180P2344000369924
  • ARM v2125.01
  • DSP v2126.02
  • BMS v1048.03

Hi @BLUETTI_CARE
Have the same described problem and need new firmware
My SN: AC180P2335001350950
ARM: 2089,02
DSP: 2088,02
BMS: 1039,01

Thank you

Hi from Ukraine @BLUETTI_CARE
Have the same described problem and need new firmware
My SN: AC180P2335001244611
ARM: 2089,02
DSP: 2088,02
BMS: 1039,01

Mail artdss1@gmail.com
Thank you

Hello! I have the same problem with DsP. Send me, please, the new version.
Serial number: AC180P2344000604421
ARM v2089,02
DSP v 2088,02
BMD v1039.01
E-mail: barocco1983@gmail.com
Many thanks!

Hi! Malfunctioning in UPS mode. Please send new firmware:

AC180P2341000261773
ARM v2089.02
DSP v2088.02
BMS v1039.01

Hello @BLUETTI_CARE
There is the same issue with my device.
AC180P2344004300337
ARM v2089.02
DSP v2088.02
BMS v1039.01
Could you please resolve that.
Thanks in advance.

To upgrade the firmware open the Bluetti app, go to My Devices, select your device, tap the Settings icon at the top right side of your screen, scroll down, and select Upgrade.

As you can see on my screenshots of Bluetti app, there is no any “Upgrade” button in app… Even if the label above says “New Version Available”… That why I need a help of @BLUETTI_CARE, can you please check what is wrong?

  • SN AC180P2344000369924
  • ARM v2125.01
  • DSP v2126.02
  • BMS v1048.03

Updated. So far all good, thank you so much!

1 Like

Hello, @BLUETTI_CARE! I have the same problem. Send me, please, the new version
Serial number: AC180P2335001160914
ARM v2089,02
DSP v 2088,02
BMS v 1039,01

BR,
Serhii

Hi there. I have the problem with my bluetti ac180p, it just randomly turns off
AC180P2341000652172
ARM v2089.02
DSP v2088.02
BMS v1039.01

Офіційний представник вище написав, що нова прошивка стане доступною для всіх у понеділок 8 липня і ви зможете оновити її самостійно через мобільний додаток.

До тих пір подавання запитів на оновлення не має сенсу.

P.S. Welp, I tried, some people just don’t like to read :smile:

4 Likes

Доброго дня Bluetti_Care ,у мене теж винекла такаж проблема з вимиканням моеї станці Ac 180p 2352000175033 прошу оновленя 2088,04

Здравствуйте, возникла проблема с режимом ИБП
s\n AC180P2344004324497
ARM v2089.02
DSP v2088.02
BMS v1039.01

Hi there. I have the problem with my bluetti ac180p, it turns off when using UPS mode on it. Please push firmware update
Serial Number:
AC180P2332001056220
ARM v2089.02
DSP v2088.02
BMS v1039.01