Yes, thanks, that’s what I was trying to say. If I just plug it in and later power things once the power goes out, it works. But we don’t always know when power is out (a renovation project ongoing) and I thought this would be great insurance, in case someone tripped a breaker.
Instead, the 180 shorted and almost cost me all the frozen stuff.
So, not useless, but not what I had hoped. And again the 70 never has a problem on the same grid, powering the router and things.
I see Bluetti is not chiming in here on this, either. Thanks for your responses, nice to know it’s probably their problem.
Continuing on this issue as I had another “SHORT” message, my next email said to put the Charging Mode to Silent, and they sent another firmware update. Will see if this has positive effects (posted for others with the same issue.)
"The new firmware DSP210205 has been sent to your SN: ACXXXX. Please do the upgrade at your earliest convenience to see if it helps.
You can find the silent mode under the Charging mode settings."
Bluetti support - How do we get the latest firmware pushed to our devices? I read where it was pushed to some members but then I’ve received no response and it’s not available via the app.
Have other members who posted after me (~7/19) received a response?
I went the long and slow route, by calling in, going through a call center to go over the issues, and then waiting for an email from support. You might try the chat again, if they respond? No guarantees this update will be effective. Good luck in getting a response.
yikes i might email them to get that firmware update but if you could let me know how it goes too - hate to waste so much time for firmware that doesnt do anything lol.