AC180 Excessive fan speed and noise while powering small loads

Hello. Also the update is available and installed successfully. Later I will test and write. Thank you.

@BLUETTI_CARE @BLUETTI Unfortunately the update has made no difference on my AC180. When there is a load from the 12v DC cig outlet, the fan comes on at what appears to be full strength, and rather than cycling on and off like my other Bluetti Power Stations do, this one remains on indefinitely until the draw is terminated. It’s as if the fan has not been programmed to turn off after the system has been cooled by it. Is it possible that a firmware update can be provided to address this, or would it be a hardware or thermostat fault?

Additionally, how long can I expect the fans to last with around 8 hours constant full speed operation per day? I would imagine they would probably burn out after a few days?

Hi @Erebus, The conditions for the fan to turn on in the AC180 are as follows:
When the charging or discharging power reaches a certain value, the fan will start.
When the internal temperature of the machine reaches a certain level, the fan will also start. Once the internal temperature drops, the fan will stop.
Additionally, every time you turn on the machine, the fan will run for a short period for self-check purposes.

We noticed that your DC load is quite large, with a higher output power. Since the temperature of the DC module can rise quickly, it is normal for the fan to activate to dissipate heat.
The fan’s role is to provide cooling and will not damage the machine, so please rest assured.

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@BLUETTI_CARE thank you. I have solved the issue by using the AC output instead. Even though the wattage draw is nearly double, the fan cycles as expected and is barely audible, so the issue is definitely with the DC output which for some reason makes the fan run at full speed indefinitely. Hopefully this way the fan will not burn out after a few days.

Hi @Erebus, Thank you for getting back to us so quickly.
The AC load capacity is much higher than that of DC. While this load power is too high for DC, it is not significant for AC.

We recommend using low-power devices for DC loads and high-power devices for AC loads. Your solution is correct.

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The problem remained when using the DC charging input (7909). The fan turns on and does not turn off. It looks like this. When the temperature rises, the fan turns on, this is confirmed by the warm air flow from the fan at the outlet immediately after switching on. But the fan continues to work constantly even when the air has become completely cold. An obvious error in the program. This is confirmed by the fact that if at this moment the station charging is disconnected via DC (7909), the fan turns off and if you immediately connect the station charging via DC (7909), the fan does not turn on immediately and it will turn on only when the temperature rises, but it will not turn off when the temperature inside decreases. The problem is in turning off the fan when the temperature drops.

This may or may not solve your fan noise problem, but the fan inlets need vacuuming at times. Mine lets me know by running at high speed. I vacuum it and then the fan runs normally.

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Thanks, but there is clearly a problem in the fan control program when charging via input 7909 (direct current). They simply forgot to describe the shutdown conditions when the temperature drops when charging via this port. Programmers should check this code branch and fix it.

@BLUETTI_CARE I described above how the problem manifests itself when charging the station via a DC connector. Can you help?

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Hi @lavash_bluetti, We believe that the fan switch ON/OFF is related to both internal temperature and input/output power. When the internal temperature or power reaches a certain threshold, the fan will automatically turn on.

The fan stops in a similar manner—it won’t immediately shut off just because the temperature decreases, as it is also influenced by the power load.

We’ve already optimized this issue in the new DSP firmware.

@BLUETTI_CARE What is the version number of this optimized software DSP?

Hi @lavash_bluetti, It is the DSP v2078.06 in EU, and DSP v2077.06 in US.
I think your DSP is already the latest one, is that so?

Hi @BLUETTI_CARE . I have several AC180. All EU. On one of them you gave the opportunity to install v2078.07 (and on this station BMS v1033.12)
On the other two there are DSP v2078.06 and BMS v1052.02.
ARM v2074.07 - on all stations.
And it was on the stations with DSP v2078.06 that I noticed another problem. If these stations are connected to a wall outlet and the station is turned off (by pressing and holding the button on the station), after a while the stations spontaneously turn on. At the same time, the electricity in the power grid was not turned off or turned on. But the frequency in the network can be 49.9 Hz and increased voltage up to 237-244 volts.
Is it possible to somehow solve the issue of replacing the software on two stations so that they do not turn on on their own (if the voltage in the outlet does not disappear for a while)?

At a load of 60 W, the fan stops for 1 hour 20 minutes 2.06 - 6.09. Then it turns on and starts roaring like a vacuum cleaner 6.09-7.38 the only way to stop it is to reduce consumption to 30 W. If you increase consumption to 120 W, the fan switches to normal silet mode. Please help https://www.youtube.com/watch?v=8eAO6moroj8&t=76s&ab_channel=%D0%93%D0%B5%D0%BD%D0%B0%D0%A1

Hi @lavash_bluetti, When the device is powered off, it can still be activated by both AC and PV charging, which is normal behavior. If you want to keep it plugged into the wall outlet without being activated, you can use a smart switch and turn it off when not in use.

Will you answer my question? Why does the station start humming like a vacuum cleaner after a certain time with a load of 60 W?

Hi @lavash_bluetti, I have submitted a request to push the new DSP firmware to your AC180 as per your request. It will be pushed on Monday next week. Hopefully, this will help.

Please do not load any device when upgrading it.
Please let us know if it works.

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Do you have a solution for the fan problem? Please don’t ignore me

Hi @Blackout, The conditions for the fan to turn on in the AC180P are as follows:
When the charging or discharging power reaches a certain value, the fan will start.
When the internal temperature of the machine reaches a certain level, the fan will also start. Once the internal temperature drops, the fan will stop.
Additionally, every time you turn on the machine, the fan will run for a short period for self-check purposes.

The fan is activated because it detected a high internal battery temperature, so it automatically turns on to dissipate heat. This is a normal phenomenon and does not require any action.
The AC180P is a larger model, and based on the video, the noise level does not exceed 60 decibels at its loudest, which is within an acceptable range. To me, the noise doesn’t seem loud and shouldn’t affect daily life.
The fan’s role is to provide cooling and will not damage the machine, so please rest assured.

Hi @BLUETTI_CARE New DSP v2078.07 firmware came to my two stations. (As I understand it, this is a modification in which some parameters have been slightly changed).
Installation went without problems.
The stations began to turn on much less often. Or rather, they still turn on if they are left plugged into a city power outlet when turned off. But it takes much more time for the station to turn on automatically. At the same time, I still do not understand why this happens. Since my multimeter, connected to a neighboring outlet, did not record significant deviations in voltage (229-236 volts) and frequency (49.95-50.00 Hz). If you know what activates the station to turn on automatically, tell me.
I have a station with the same software versions and it does not turn on, although it has a different BMS version. Maybe it has an effect?
It also seemed to me (I do not dare to say) that the charging power in the Standard mode is slightly reduced in the new version. But perhaps it seemed to me.
Can you tell me what is the difference between DSP v2078.07 and the latest official DSP v2078.06?