Premium 100 V2 SOC reading problem, calibration didn't help

@BLUETTI_CARE
1st pic, electric blanket set to 60 watts, I marked 3 indicators. Which one is lying in your opinion?
2nd pic, my pc on idle, which is ryzen 5600G with 3 fans and no videocard + Samsung S24R350 20-watt monitor. 128 Watts is a 148% increase from the factual 51.6 Watts.
3rd pic, I increased the load to ~195 Watts, which shows as 280. “Only” 45% measurement error this time.
4th pic, PC + 750W heater, absolutely spot on, no problems.

Send this to R&D and ask them if this is considered normal and user-friendly operation, and why my other 2 Bluetties (AC180P and AC200PL) are not like that.

Thankyou @BLUETTI_CARE I have messaged you :smile:

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Hi @VSM, Thank you for providing such detailed test information.
After careful calculation and review, we believe that is normal.

The difference in discharge capacity across different state-of-charge (SOC) ranges results from the combined effect of the lithium iron phosphate (LiFePO₄) battery’s physical characteristics and the Battery Management System (BMS) operating mechanism.

1. Voltage platform characteristics of LiFePO₄ batteries
During charging and discharging, LiFePO₄ batteries exhibit a distinct voltage plateau — within the 60%–80% capacity range, the voltage changes very little (typically remaining around 3.2V ± 0.05V).

2. Cell consistency variations within the battery pack
Even if individual cells are of the same specification, multi-string or parallel-connected packs can still show small inconsistencies due to manufacturing or environmental factors:

  • Capacity dispersion: Some cells may have slightly lower capacity than others, causing early protection triggering in the low SOC range (e.g., below 40%), which forces the whole pack to stop discharging.
  • Internal resistance differences: Cells with higher internal resistance generate more heat during discharge, accelerating capacity degradation and amplifying SOC display deviation.

3. Limitations of BMS estimation logic
The BMS primarily estimates remaining capacity through a combination of voltage monitoring and coulomb counting. However, due to the inherent characteristics of LiFePO₄ chemistry, this method naturally includes some margin of error.

Hi @VSM, We consider this to be a normal situation.
The LED screen of the Premium 100 V2 displays apparent power, which includes active power and reactive power. The magnitude of reactive power is not fixed and is related to the load.
The power display logic of the AC180P is as follows: when the apparent power is greater than 200W, the LCD screen displays the apparent power; when the apparent power is less than 200W, the LCD screen will display the active power.

I consider this to be quite abnormal.
Do you know what “normal” looks like? Let me pull a quote:

Explain to me in plain English, please, why can’t you make it so that it displays active power on small loads just like any other portable Bluetti model I own and/or I’ve heard of?
Why is it okay to behold 100 Watts of load and see 14.2 hours remaining on a model with a 1000Wh battery?

As for this Wikipedia post, why is the BMS estimation logic on any other Bluetti unit more accurate than that on Elite/Premium 100 and, possibly, on Elite 30 models?
And if everything works fine, why did you release a new BMS firmware couple of days ago?

Hi @VSM, this difference is caused by the preset display logic, which varies between models. Our output power and remaining runtime are provided for reference only, and we do not guarantee that every model follows the same underlying logic.

Upgrading the BMS firmware can help optimize battery charging and discharging performance, making the SOC readings more accurate and ensuring a smoother user experience.

  1. Name Bluetti models, which display apparent power only (even on outputs <200W).
  2. Why can’t you make that so-called display logic more user-friendly? Why does average Joe need to know the apparent power of his PC or an electric blanket? Why should my 83-year-old grandma, for whom I bought this unit in the first place, know the difference between the apparent power and active power, and take into consideration your messed-up BMS software, which results in SOC discrepancies by dozens of percent?

That’s why you need to take customers’ feedback seriously and improve your firmware, because the current one is trash. SOC readings are totally inaccurate, I explained that in the original post and also here and here.
You should consider that a significant portion of your customers will use your products in various scenarios, including small loads for many hours, not just for boiling a kettle or making toast once a year during camping.
I thought you learned from your mistakes when you released the AC180P model in early 2024 with a faulty UPS, which shut down the AC outlets at random times after the switch from the grid, and improved your testing standards, but I couldn’t be more wrong. I should’ve expected smth like that when I learned that this model had startup issues with portable air conditioners and fridges on launch.

We do not guarantee that we will continue purchasing your products at full price within a year of their release (I will never make that mistake again). If I had known this unit behaved this way, I would never have bought it in the first place. I would rather spend an extra $100 on another AC180P unit. But now I’m stuck with it because it’s been over 14 days since the purchase, and I can’t return it due to local laws. And based on the tone of your replies, any further improvements are unlikely. Your R&D is a joke.

Hi @VSM, we have once again conveyed your opinions to the R&D department for discussion.
We will contact you as soon as we receive a response.

Hi @VSM, We have now received a response from the R&D department.
They have specially developed the new BMS1083.10 and pushed it to your device. Please upgrade it and then conduct the test.
We look forward to your feedback.