My new AC180 keeps shutting itself off…HELP! I have disable ECO mode for AC because I really need the AC to stay on. It seems like it turns itself off when the battery hits 100%. When I say off I mean the display goes blank, the DC power goes off, the AC power turns off, and it won’t allow me to connect via the app and bluetooth. When I manually turn the unit back on it works fine.
I’m powering it primarily off of solar. I really really need the AC to stay on…please help!
If you update the firmware using the app you can change the Sleep settings in the app to Never.
@martydart Did you update the firmware to the latest one? Could you please provide me with the SN and the firmware version so I can check?
Here is all my info. My SN is AC1802328000229002. The BMS is v1033.06, ARM is 2073.04. The DSP is v2077.06.
Note that when I set the Auto Sleep to “Never” the problem goes away. However that means the display is always on which is not desirable. Thanks!
Ya, that’s a good temporary fix thanks!
Hi Same here, the problem still persist after update @ 24 April , 2024 version .
The AC180 P shut off completely after 30 min ( or slight different) with 100% full charge with load attached , the 30 W fan. ( dont sayt check ECO Mode, we know that is OFF!)
While still not reliable machine ?
Imaging that your are rendering 3d model or video , via Bluetti output charged at 100% coz you are afraid of loosing power, the M/C shut off, lose all your work !!!
Please settle it
Have same problem with my new AC180: when station is used as an UPS and the battery is charged to 100%, it randomly shuts down. There is another thread about same issues with AC180P.
Eco Mode: off
Sleep: Never
AC1802410020700550
ARM v2124,02
DSP v2126,02
BMS v1052,02
Do you have a firmware fix for AC180 already?
Thank you,
I have the same problem on my device:
AC1802422002050399
IOT v9046,01
ARM v2124,02
DSP v2126,02
BMS v1052,02
Exactly the same problem here on AC mode, was fine for 2 days but now just has a couple of internal cliçks and then goes completely dead at random! That’s NOT what this thing is supposed to do when we are trying to manage desktop computers and drives it should NEVER go off that’s the idea isn’t it? Really disappointed in this. I also have ECO off and sleep on never. Like others I also suspect it has something to do with it being at 100% charge and then possibly combined with local surges in the power grid, but shouldn’t this thing be able to handle the latter instead of destroying our computers and valuable data!?
further to the above, now if I unplug it either at the unit or at the wall it goes dead too! So much for having a back-up battery and this thing is two days old!
Як вирішити цю проблему? Придбав ас180 вимикається хаотично.
Уточнення:
Проблема з пристрієм все ще актуальна. Уточніть які є рішення? Чи треба писати новий пост?
Hi @k123z, Since you didn’t tag the @BLUETTI_CARE account earlier, we missed your message.
We would like to know if your AC180 has received the latest DSP firmware. If yes, please proceed with the upgrade as it should resolve the issue.
If not, please provide us with the SN code of your AC180 and its current firmware version, and we will arrange for a dedicated firmware push for you.
Hi @christangey, Since you didn’t tag the @BLUETTI_CARE account earlier, we missed your message.
We would like to know if your AC180 has received the latest DSP firmware. If yes, please proceed with the upgrade as it should resolve the issue.
If not, please provide us with the SN code of your AC180 and its current firmware version, and we will arrange for a dedicated firmware push for you.
Hi @k123z, Thank you for getting back to us so quickly.
Our IT department will push the latest version of firmware to your machine in 24 hours. Please upgrade it tomorrow.
Please do not load any device when upgrading it.
Please let us know if it works.
Домовились. Дякую Вам.
Hello! @BLUETTI_CARE I’m experiencing a similar issue with my AC180. It randomly shuts off even when it’s fully charged and plugged into the AC outlet. I originally intended to use it as an uninterruptible power supply (UPS), so I’m feeling quite disappointed with its performance. Any insights or solutions would be greatly appreciated!
AC1802403000032348
BMS V1033.12
ARM V2074.07
DSP V2078.06
@BLUETTI_CARE I don’t have update for my device available and I am waiting 3 months already.
Please send firmware update to my device:
AC1802410020700550
ARM v2124,02
DSP v2126,02
BMS v1052,02
