I have exactly the same issue as in the topic mentioned at the end of my fault description although mine shuts off at 62%. I’ve updated the app and/or firmware as suggested, tried the 3 button reset, nothing has worked. Can you push the firmware as mentioned in other posts, please.
I generally leave it plugged in to the mains so that any given moment I know it will have a full charge, I am very disappointed that when I’ve actually needed the full charge the unit has failed at 62% battery. Not the quality I was expecting from this product at all.
I’ve done the update that has been sent to me, charged the EB3A to 100% and am now trying without AC input and almost 380w of various AC and DC devices plugged in. I’ll update here once it gets to around the 62% level it was previously shutting off at.
Thank you for arranging for the update to be sent through. Having now tested it, I’m pleased to report on the first test I’ve done it has successfully gone below the previous 62% - however, it switched off at 27%, whilst obviously this is much better than before, I would have expected it to reach 20% or lower before shutting down.
As I’m only achieving 73% of the advertised battery life, can this somehow be improved because it’s still far from ideal?