When I tried to register the Bluetti App, I was not getting the confirmation emails. I have a personal domain (e.g. something like firstname@lastname.com ). After a while I gave up and used a secondary email account ( myname@mac.com ) and the confirmation code went through quickly.
I see people complaining about this over 2 years ago: Reddit Thread with at least one person saying it was still happening as of 4 months ago:
okay i stumbled upon this thread. seems it’s still a problem using custom domains, i really wonder why they won’t send verification codes to emails with custom domains. imagine registering test[at]bluetti[dot]com and they can’t even in their own app
Oddly, I had zero problems receiving confirmation emails from:
- the Bluetti store
- this forum.
So it seems specific to email confirmation code sent when registering the App only.
@BLUETTI_CARE - can you look into this?