Wiring Gazebo with A60

Trying to wire an outdoor gazebo with my A60.

A male plug is plugged into the a60 a wire directly to an outlet with a GFCI outlet. The green outlet light comes on but I get no power to the outlet.

I’ve read about wiring RVs and see a reference to a neutral-ground bonding plug. Will this help with my setup?

Any suggestions would be appreciated.

Thanks!

@Christastic
You’re referring to the AC60, right?

To help our tech team better troubleshoot the issue, could you please share photos or a short video?

That’s correct. You can see a video describing my setup here:

Let me know if you have other questions.

@Christastic


It looks like your video didn’t upload successfully, could you try again?

(https://www.dropbox.com/scl/fi/oh1nf65fx4k0chf09npii/IMG_7967.MOV?rlkey=wq49nzn1l4zvul5s84b9aha5y&st=2tfkk753&dl=0)

Does that link work for you?

@BLUETTI

An update - I’ve tried plugging the neutral ground bonding plug into the AC60. I’ve also plugged in the cord that is hard wired into the outlet. The outlet lights up (green light in the corner), but I don’t have power when I plug a light into it.

You can see the latest setup here:
https://app.box.com/s/eyiclt5am7d1i9j2oxvuoh56zk1q0vpf

I did try plugging the neutral ground bonding plug into the outlet of the box (not the AC60). That didn’t work either.

@BLUETTI

I’ve tried posting videos, but get a message that my post has been hidden. Can you help with this? I’ve tried a different service (box, was originally trying dropbox but got a system message saying that I couldn’t post with that service).

Trying to share a video to show the setup and problem as requested!

Thanks!
Chris

Hi @Christastic, Thank you for providing the video. Based on the current situation, if the AC60 can directly power the lamp, this rules out issues with the AC60 itself. We believe the problem may be related to the socket or cables.
Please use a multimeter to test whether the socket has voltage output. If there is no voltage, it can be confirmed that the problem lies with the socket itself.

Dear @Christastic thank you for explaining everything so carefully. Like @BLUETTI_CARE said the problem lies on the receptacle itself: that socket has an electronic GFCI protection circuit that is not immediately providing power for security reasons.
If you power it on from the AC60 and the light is immediately GREEN, it means it’s wired upside down.
Please remove the receptable and wire the input AC power on its LINE input.
After you do this:

  • power AC on from the AC60
  • the light on the receptable becomes RED and then OFF
  • press the RESET button
  • the light becomes GREEN and you can now use the outlet