I just received my EB3A and went on the Google Play Store to download the app. For whatever reason searching Bluetti or Bluetti EB3A returns zero results?
I got my app from the apple store for an iphone, but just did a search and found this: https://play.google.com/store/apps/details?id=net.poweroak.bluetticloud&gl=US
Thanks for the reply. The link helped. Turns out for whatever reason the app is available on my backup phone but not my primary.
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This happens when your phone is running an old Android version - it won’t even show up in the Google Play store search results. From the Google Play store I see that the Bluetti app requires at least Android 6.0.