Unbind my machine from the app

Product Discussion
84

@BLUETTI_CARE @BLUETTI Hi there, I cannot connect my app, please can you unbind:
Elite 200 V22524001691387

Thank you

85

Hello, we have unbound your account.

86

@BLUETTI Hello, may I ask you to unbind my machine please: EP6002251000272149
Thank you

87

@BLUETTI_CARE Hello there! Could you please unbind my device from previous account?
AC200M2226002835400

88

Please approve my request

89

I have given my AC200MAX device away - can you please unbind it from the app.
The device serial number is : AC200M2151000875671

90

Hello, your account has been unbound.

91

Hi @Vuzol, thank you for getting in touch with us.
We have unbound the device as requested. You can now register and log in.
I hope it does help.

92

Hi @mc123, we would like to help you.
We have unbound the device as requested.
I hope it does help.

94

Hello requesting to unbind my device AC2A2535001346715 from my account. Thank you!

95

@BLUETTI_CARE Can you please unbind my elite100? It shows some strange email address even though I bought it new directly from you.
EL100V22522010460431
Thank you.

96

Hi @ocboat, we have unbound the device as requested. You can now register and log in.
I hope it does help.

97

HI, please unbound my elite 30 V2. Bought as used on ebay. User is unable to unbound.
SN: EL30V22535112525819
THX Dieter

98

Now ok. New bounding sucessfull

99

I just recently paid for a conversion on my micro van. It came with a bluetti ac70. I was told to download the app to control and monitor the unit. When I tried to pair it, it said it was already paired. Can you help me at all unpairing it so I can pair with it?

Thank you

100

Hello, you can go to Settings, scroll to the bottom and click “Unbind” to cancel the pairing. If you need any assistance, please let us know.