un-Bind APP from Power Unit

Product Discussion
1

recently purchased BLUETTI AC200MAX. It was tied to an account that is not mine. Question “Can I unlink it from someone else’s account and link it to my own?” How can i do this?

2

@veshkarevm Please provide the machine SN code, I will let the engineer help you unbind your AC200MAX

3

machine SN code AC200M2245005117034

4

@veshkarevm The machine has been unbundled

5

Hello!
I have the same issue.

machine SN code EB3A2302000775117

Can You help me?

6

Please unbind. My unit was delivered today bound to someone else’s email address. SN AC1802334003252912

7

@Here4U The background shows that your device has been unbind and rebind today.

8

Recenly bought a eb3a 600 and would like it unlinked so i can link to mine SN EB3A2338003679778

9

Dear support,

May you please unbind my ep500pro with SN code EP500P2147000006155

10

@LinkMoto Sorry for not catching your post in time, does the machine still need to be unbound?

11

@hotrod77 Already unbound.

12

@BLUETTI @BLUETTI_CARE Please unbind. My unit was delivered bound to someone else’s email address. SN EB3A2309002576497
Thank you

13

Recorded, unbundling is expected to be completed within 12 hours.

14

Ac200max
8031020
2340760
Need to unbind
Email is no longer available
Can’t scan or read sn number it’s smeared

IMG_2364
IMG_23641125×2436 229 KB