recently purchased BLUETTI AC200MAX. It was tied to an account that is not mine. Question “Can I unlink it from someone else’s account and link it to my own?” How can i do this?
@veshkarevm Please provide the machine SN code, I will let the engineer help you unbind your AC200MAX
machine SN code AC200M2245005117034
Hello!
I have the same issue.
machine SN code EB3A2302000775117
Can You help me?
Please unbind. My unit was delivered today bound to someone else’s email address. SN AC1802334003252912
Recenly bought a eb3a 600 and would like it unlinked so i can link to mine SN EB3A2338003679778
Dear support,
May you please unbind my ep500pro with SN code EP500P2147000006155
@BLUETTI @BLUETTI_CARE Please unbind. My unit was delivered bound to someone else’s email address. SN EB3A2309002576497
Thank you
Recorded, unbundling is expected to be completed within 12 hours.