EB3A and EB70 how long does it take to deliver to Ukraine? Which ligistocs companies deliver?
Can I deliver my station by company Nova Posta?
1 Like
Use NPShopping for it
Hi @Felicia , Orders to Ukraine currently require a minimum of 14 days statute of limitations.
Direct shipments to Ukraine from Germany require customs clearance and bonding and are subject to VAT.
Our logistics specialists will choose the most preferable logistics provider according to the situation, but we cannot guarantee you which one.
Thank you again for your support and understanding!
Libe @BLUETTI ,
Heute werden viele Ihrer Waren in die Ukraine geschickt. Könnten Sie mir bitte sagen, ob es dort irgendwelche Servicezentren gibt, wo wir um Hilfe bitten können? Denn die Beamten von Bluetti weigern sich, die Waren zu reparieren, die nicht in der Ukraine gekauft, sondern verschickt wurden…
Hi @Yana , Wir haben kein Servicezentrum in der Ukraine. Meinen Sie, dass die Produkte, die Sie bei BLUETTIPOWER.EU gekauft haben, Qualitätsprobleme haben und zur Reparatur zurückgegeben werden müssen?
Good day - I have an issue
I have ordered I ordered BLUETTI AC200MAX Expandable Power Station | 2200W 2048Wh × 1 4 days ago and money has been taken from my account what you have confirmed via email
ORDER SPF-EU-14641
29.11.2022 you have informed this:
Your order has been sent out.
The tracking number is 634072715631 and carrier is GLS, you can follow up here:
BUT - I contacted directly to the carrier and he informed that package hasn’t been sent!!!
Can you explain this? How it can be??
plz, see attached pictures
can forward email if needed too
waiting for reply ASAP!
and I got another question - how I can get a refund ?
I have an issue
I ordered BLUETTI AC200MAX Expandable Power Station | 2200W 2048Wh × 1 - 4 days ago and money has been taken from my account what you have confirmed via email
ORDER SPF-EU-14641
29.11.2022 you have informed this:
Bluetti informed me that:
The tracking number is 634072715631 and carrier is GLS, you can follow up here:
BUT - I contacted directly to the carrier and he informed that package hasn’t been sent!!!
So it means that you are saying that it was sent but in life it wasn’t.
Can you explain this? How it can be??
waiting for reply ASAP!
and I got another question - how I can get a refund ?