Sales Order paid and unfulfilled more then 10 days

Hi @BLUETTI ,
Could you give me a right person who is responsible for Order Fulfillment?
My Order SPF-EU-19976 is paid and not fulfilled yet.
When is it going to be delivered?

1 Like

Hi @SerhiiO , Sorry for the inconvenience.
We will have our support associates help you with your order as soon as possible.