Problem with New AC180P

Product Discussion BLUETTI AC Series
71

Hello, I have the same issue. Could you please send me a new firmware with the fix? Thank you
SN: AC 2341000167996
ARM: v2089,02
DSP: v2088,02
BMS v1039,01

72

Hello, I have the same issue. Could you please send me a new firmware with the fix? Thank you

SN: AC180P2335001425931
ARM: v2089,02
DSP: v2088,02
BMS v1039,01

73

Hi @BLUETTI_CARE, a friend of mine have the same problem with UPS station turns of, when elecrticity turns down, unfortunately for some unknown reasons he cant post here anything, pls send him update too.
thanks in advance

AC180P2332001513561
ARM: v2089.02
DSP: v2088.02
BMS v1039.01

75

@BLUETTI_CARE

Hello, I have same problem with UPS mode.
Can I request the latest software update?

SN: AC180P2335001465423
DSP: v2088.02

Thanks

76

Hello, @BLUETTI_CARE! I have same problem with UPS mode :(
AC180P turns off in UPS mode (ECO off). Could you please provide me a new firmware too?
AC180P2335001640929
ARM: v2089,02
DSP: v2088,02
BMS: v1039,01
Thanks!

77

Hello, I have the same issue. Could you please send me a new firmware with the fix? Thank you
Serial number: AC180P2349001665260
ARM: v2089.02
DSP: v2088.02
BMS: v1039.01

78

Hello, @BLUETTI_CARE! I have same problem with UPS mode :(
AC180P turns off in UPS mode (ECO off). Could you please provide me a new firmware too?
AC180P2349001566263
ARM: v2089.02
DSP: v2088,02
BMS: v1039,01
Thanks!

79

Hello, @BLUETTI_CARE ! I have the same problem with UPS mode, please send me a new firmware update

SN: AC180P2342000666080
ARM: v2089.02
DSP: v2088.02
BMS: v1039.01

80

@BLUETTI_CARE
I have same problem with UPS mode (My new BLUETTY AC180P turns off randomly)
AC180P turns off randomly in UPS mode (ECO off).
Could you please send me a new firmware DSP v2088.04 with the fix?

SN: AC180P2335001627649
ARM: v2089,02
DSP: v2088,02
BMS v1039,01

81

@BLUETTI_CARE
I have same problem with UPS mode (BLUETTY AC180P turns off randomly)
Could you please send me a new firmware DSP v2088.04 with the fix?

SN: ac180p2344004270679
ARM: v2089.02
DSP: v2088.02
BMS v1039.01

Thanks

82

@BLUETTI_CARE Hello!
Can I kindly ask you to provide firmware update? I have same problem. My AC180P information:

  • SN: AC180P2335001757389
  • ARM: v2089,02
  • DSP: v2088,02
  • BMS: v1039,01

Also may provide additional details.

  1. Problem occurs when power station tries both to charge itself and power up devices, connected to AC ports. If power station is 100% charged, than it keeps devices powered even when grid is turned off or on.
  2. When power station is charging itself and powers AC devices (be it refrigerator 120 W or LED lamp 7 W), it usually:
    • If grid goes down: power station turns itself off completely. Obviously, devices are turned off too.
    • :warning: If grid experiences spikes: it causes dangerous behavior for refrigerator. AC180P’s inverter clicks as if tries to turn off and on AC ports. Output shows load over 800 W (instead of usual 120 W). Refrigerator goes down, saving itself.

Thank you

83

My new AC180 shuts down when powering a 1300W Nespresso Essenza coffee machine. ECO off. Power Lift on.

The AC180 is stored in my motorhome inside a small cupboard. The outside temperatures of late have been around zero, hence the inside of the motorhome is cold. The AC180 operates a 600W milk frother no trouble. When the milk has heated and the frother removed from the AC180, I then connect the Nespresso machine. Almost immediately it shows an overload error and the power drops to zero. This happens with and without the power lift activated.

I have tried it in the motorhome, and it occurs even when the temperature is around 8-10 degrees. Interestingly this does not happen inside the house. It will run the Nespresso inside the house, but that is not what I bought it for. I bought the AC180 on the understanding that it would power the coffee machine while off grid. This is clearly not the case when the temperature is in the zero to 10 degrees range.

AC180 232 100 114 439 9

ARM V2074.07
DSP v2078.06
BMS v1033.12

Clearly, the AC180 is not doing what is designed to do. This should not be happening for a new machine straight out of the box. Advice and/or updated firmware please.

84

@BLUETTI_CARE Dear team!

I had been running AC180P in a UPS mode for the fridge, TV, and PS5 for almost a month with no issues! This is considering a very harsh condition here in my place, the grid goes off several times a day.

And now, it’s been a couple of days since I also started nothing the same issues:

  1. There is a high chance system will shut down when the grid goes off;
  2. Sometimes it shuts down just randomly.

Also, as some other members mentioned here, I experienced an issue with fans going crazy and staying on until I reboot the unit. This is under just a dozen or two watts of AC load. The until is silent after rebooting under the same load.

S/N: AC180P2349002235901

Now in worrying, Isn’t this a hardware degradation of some sort? The usage conditions didn’t change but the system became unreliable in the UPS mode. Will and how exactly the firmware upgrade fix the issue if so?

Please push an upgrade for my unit if you think this will help.

85

@BLUETTI_CARE I have just noticed another problem with my unit: It is stuck in “silent” charging mode. I can change it to neither “standard” nor “turbo” via the app. It just says nothing and just stays in “silent” mode after I attempt to change it.

This way I won’t be able to fully reach the unit until the next time the grid goes off. Very disappointing.

86

@OleksiiK Доброго здоровʼя! Підкажіть, чи отримали ви нову версію прошивки. Маю таку саму проблему як у вас один в один

87

@darkside Добрий вечір!
Ні, поки що не отримав, чекаю відповіді.

88

Hey, @BLUETTI_CARE ,could you also push new 04 firmware to me? Have the same issue. Thanks!

AC180P2349002428173
ARM: 2089.03
DSP: 2088.02
BMS: 1039.01

89

Проблема використання станції в режимі ДБЖ. Періодично вимикається. Надішліть оновлення AC180P2344003056736
АРМ V2089.02
DSP V2088.02
BMS v1039.01

91

Hello, @BLUETTI_CARE, have same issue with UPS mode with another my stations.
Please push latest available firmware on my devices:

ARM V2089.02
DSP V2088.02
BMS V1039.01

AC180P2335001483324
AC180P2335000465706
AC180P2335001064970

Thank you

92

Hi @BLUETTI_CARE , have same issue with UPS mode
Please update my device

AC180P2349001151930
ARM v2089,02
DSP v2088,02
BMS v1039,01

Thank you