Hi @BLUETTI_CARE
Can you please check/confirm again: I have no updates that you’ve mentioned.
Same versions as in my initial message:
EL100V22526000353216
IOT v8024.12
ARM v2186.16
DSP v2200.14
BMS v1083.08
I’m still have incorrect values on display.
In this issue that now I can’t switch the station off (via button or app) when it’s connected to the grid.
Thank you!
@BLUETTI_CARE Hello, thank you, will be waiting for firmware.
SN - EL100V22542003762464
current BMS firmware v1083.08
Hi @tempal, We have checked and confirmed that the new DSP v2200.16 has indeed been pushed to your device.
However, please do not worry—since you haven’t received it, we have applied to re-push the update. Please try upgrading again tomorrow.
We consider the inability to shut down the system when it is connected to a power source a normal phenomenon, as the electric current will activate the system and turn it on automatically. Please test whether you can shut down the system when the power supply is disconnected. If you can, then there is no issue with the system.
Hi @George2050, we would like to help you.
Please tell us the current DSP version of your Elite 100 V2, then we will apply for it.
Hi @100v2, Now I have applied to upgrade your system to our IT department. If the new firmware is available, they will complete the push within 24 hours.
Please upgrade the firmware tomorrow. Please do not load any device when upgrading it.
Please let us know if it works.
Please tell us the current DSP version of your Elite 100 V2, then we will apply for it.
BLUETTI Elite 100 V2:
EL100V22527008961344
IOT2531500930424
IOT v8024.12
ARM v2186.16
DSP v2200.14
BMS v1083.08
Hi @George2050, now I have applied to upgrade your system to our IT department. If the new firmware is available, they will complete the push within 24 hours.
Please upgrade the firmware tomorrow. Please do not load any device when upgrading it.
Please let us know if it works.
Привет! С Новым годом!
К сожалению, я тоже не могу выключить Elite 100 V2 ни через кнопку питания на станции ни через приложение, когда станция подключена к сети 230 вольт?!
В остальном показания дисплея после обновления прошивки стали соответствовать показаниям других измерительных приборов! И это просто здорово!
К сожалению, данные потребления по DC отображаются от 6 вольт и выше.
Все мало потребляемые по DC устройства, такие как потребляемые несколько ватт умные светильники Xiaomi или умные колонки Alexa от Amazon не отображают потребляемую мощность. И это, конечно, плохо!
В любом случае все стало лучше, чем было. Спасибо!
thank you @BLUETTI_CARE, firmware came through and it works great.
very happy with the unit. thank you for your prompt services
Hello @BLUETTI_CARE
Hi! I’m experiencing similar issues with inaccurate display of received and transmitted power and runtime predictions. How can you help?
My current firmware versions of Premium 100 V2
PR100V22532000082969
IOT2529015124449
IOT v8024.12
ARM v2186.16
DSP v2200.14
BMS v1083.08
Hi @George2050, thank you for your feedback. We’re glad to learn that the firmware update worked and that it has revised the power display strategy.
As for low-power appliances, it is indeed difficult to sample their power consumption accurately, which may lead to incorrect power readings. That’s why the output power won’t be displayed—and this is completely normal.
Regarding the issue you mentioned about the device failing to turn off, we have already forwarded this problem to our R&D team. They informed us that the new system logic is that the device cannot be powered off when connected to a power source . This is because the core function of the power station is to charge and store electricity promptly. Therefore, it is a normal phenomenon for the device to activate and start charging automatically once it is connected to a power supply.
After analysis, we found that when the power station is connected to a power source, its self-power consumption is actually higher than when it is completely powered off. Over an extended period, this may even lead to over-discharging.
Hi @100v2, thank you for letting us know, this good news made us very glad.
You are welcome, please feel free to contact us if any other question.
Hi @Volodymyr_Yezh, thank you for contacting us.
I have applied to upgrade your system to our IT department, they will complete the push within 24 hours.
Please upgrade the firmware tomorrow. Please do not load any device when upgrading it.
Please let us know if it works.
Hello @BLUETTI_CARE
When will the firmware version with corrected consumption indicators be available for everyone? I don’t want to install the beta version, but I’d like my charging station to show the actual energy consumption of connected electrical devices.
Hi @DmitryDr, Thank you for your attention to this issue. We currently have no plans to roll out this firmware in batches.
However, if you need it, we can push it to you individually. Please rest assured that many users have verified that this firmware is effective and will not cause any other issues.
The reason why we are not rolling it out in batches is that it goes against our original design intent and will affect the judgment of whether inductive loads are overloaded.
When the apparent power of your Elite 100 V2 or Premium 200 V2 under load exceeds 50W, the LCD screen will display the apparent power; when the apparent power is less than 50W, the LCD screen will display the active power.
Let us explain the original intention behind the initial setting: we did consider displaying only active power uniformly. However, this would lead to certain issues—because the inverter needs to determine whether there is an overload, especially for inductive loads, which must be judged based on apparent power.
Hi @BLUETTI_CARE. DSP v2200.16 continuously displays active power, and you don’t want to make it public. Perhaps you could develop firmware that allows in app to toggle between active power and apparent power displayed on the LCD screen?
Real power makes the most logical sense because it uniformly aligns with what is listed on consumer products which an average consumer would expect to see. I bought this fan, the sticker says the rating is 80W. WTH? It’s showing 100W! My power station is bad. The double edge sword is that the 1800W continuous output of the inverter assumes a relatively clean power factor close to 1. You don’t have 1800W “Real” watts, you really have 1800VA with a margin of tolerance. You can’t plug a 1000W appliance with a PF of 0.5 and a 700W appliance with a PF of 0.5 and the inverter work. You are only using 1700 “real” watts, but the inverter is overloaded at 3400VA. An average consumer would be confused why their device is overloading, when they plug in the 700W appliance. They assume they have 800W left.