I made an order on 20th of November, but from that time my order status didn’t change.
Order number is SPF-EU-13423.
I need a real deadline when my order will be transferred to the delivery service.
Also I didn’t receive any emails about order processing.
And send me a tracking number of my order.
Order was paid on 20th of November, but order is not processing further
Bluetti are very slow at processing and shipping from my experience. My ac200max had been delivered and after 2 days I got a shipped email from bluetti. Thankfully someone was at home as over £2k worth of product delivered with no warning is poor. Especially with some of the courier companies I had to deal with in past.
On the plus side it did come very well packaged.
Awaiting on an order of 2x d50s but been over a week and no update on that either.
Could you give an answer?
Hello @ihorbalias @montgomery , I am very sorry for the inconvenience.
As it is currently the holiday season, our colleague who is docking orders from the European site is on vacation and I have chased it up for you.
I will let you know once I have a reply.