No confirmation email after order and payment!


I bought an EP 500 Pro this morning and paid with PayPal. Supposedly I should get a confirmation email. But it has not arrived yet.

Did something not work?

It has been taken care of. Emails have ended up in spam at my provider.

Hi @Tinkerpete , thanks for your great support on BLUETTI.
We are very pleased to know that you have received the order confirmation email. And we hope you will receive and enjoy this product as soon as possible!
Have a great day :slight_smile: