Issue with Low Grid Voltage in Ukraine Preventing AC Charging

Hello @BLUETTI_CARE, The firmware did not arrive, here are the screenshots :point_up_2:

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Hi @yurikvv, thank you for letting us know.
We have already provided feedback to the technical department and requested another push.
Please proceed with the upgrade tomorrow.

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Hello @BLUETTI_CARE The firmware arrived, the charging station started charging at 180-190V.

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Hi @yurikvv, thank you for your feedback!
We will share this good news with our technical department.

Hello @BLUETTI_CARE, I am from Ukraine.
Stations no charge, 175V-195V in the grid.
Can you help me with the problem pls?

AC2P
AC2P2443001071691
IOT v9046.04
ARM v2146.04
DSP v2136.01

AC70P
Serial number AC70P2435000581365
IOT v9046.04
ARM v2152.70
DSP v2112.06

Hello, I have registered your firmware upgrade. Please wait patiently.

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Thank you for the prompt update deployment. I have successfully installed it.

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Thanks for the update, really appreciate you pushing this with the technical team.
I’ll go ahead and proceed with the upgrade tomorrow and will keep an eye on how things go. Hopefully everything works smoothly this time :crossed_fingers:
I’ll report back here if I run into any issues or if everything goes as expected.