Firmware update fail and consequences

Yar · June 5, 2023, 5:48pm

Yes, 230 volts
ARM current version-v2063.02
DSP current version-v0
EB3A2243001165492
Unfortunately, new users can only put one embedded media item in a post.
So that foto is ok?

Yar · June 5, 2023, 5:50pm

BLUETTI_CARE · June 6, 2023, 4:01am

@Yar Thanks for your information. The new firmware will be pushed later, You can try to update it.

Yar · June 6, 2023, 4:16pm

Thx
Pls inform me when I can try

BLUETTI_CARE · June 7, 2023, 3:20am

@Yar Please try to update the firmware to check if the problem can be solved.

Yar · June 7, 2023, 5:52am

Unfortunately the same problem, I tried in Bluetooth and Wi-Fi, the arrow in Firmware updates is inactivated

BLUETTI_CARE · June 7, 2023, 6:03am

@Yar Did you log in with your account?

Yar · June 7, 2023, 10:08am

Yes, I used my username

Yar · June 7, 2023, 10:12am

Also I log of and login
Unblind

Yar · June 7, 2023, 10:20am

E mail the same in accounts

BLUETTI_CARE · June 8, 2023, 2:03am

@Yar The technician got back to me that they push the firmware again for you, please check again. If you still can’t update it, please take a short video and we can check.

Yar · June 8, 2023, 10:12am

I have a short video, but can’t to attach here.
Cloud?

BLUETTI_CARE · June 12, 2023, 7:57am

@Yar Please email sale-eu@bluettipower.com.

Yar · June 12, 2023, 8:12am

Done, I sent to email

BLUETTI_CARE · June 12, 2023, 8:23am

@Yar Thank you. I saw a link, but I can’t access Dropbox, could you please attach the video to the email?

Yar · June 12, 2023, 12:39pm

I sent to email, pls check😎

BLUETTI_CARE · June 13, 2023, 3:57am

Well received. I’m checking with the tech team. Please check if there is any firmware version.

Yar · June 13, 2023, 4:19pm

Hi! I tried and unfortunately no changes (( I tried in Wi-Fi and Bluetooth regime
Also unbinded my device and successfully binded
No changes, no new firmware.
Arrow inactive;(

BLUETTI_CARE · June 14, 2023, 3:16am

@Yar The firmware was pushed again. If you still can’t update it, please contact the support for the warranty.

stanislavdenysenko · October 20, 2023, 8:36am

So guys i see i was not allown. Already wrote to your sale-eu@bluettipower.com. But why do you even left that buttoon if update doesn’t work. I just recieved my eb3aa today morning and it’s already useless and it’s not seller’s fault. Help me here to UnBrick my device, please.

phone pixel 7a with last updates, phone was on top eb3a,
3 buttons - 7307 0000
2 buttons (ac + light) 0-00 and after a minute 1-06

dc button doesn’t light up
AC and charging devices and charning it’self doesn’t work

mods switch is working (ECO, 50-60 Hz)
bluetooth connection is rubbish but after few attempts connects

https://drive.google.com/drive/folders/1zbAEve_7C931BTVsHz0frDUs568r5J8t?usp=share_link

update was i presume from v0.00 to 2052.09